...unparalleled value to our customers.
The Role
Job... ...will be instrumental in managing chat interactions, ensuring... ...Responsibilities:
Lead and manage a team of chat operators,... ...enhance their skills in customer engagement and problem resolution.
Analyze chat trends and...
...The core mission of this role is to manage our online reputation and our Social Media... ...ways to improve our communication with the customers. The key responsibility is managing and... ...Coordinate with Marketing and Customer communications teams and collaboratively...
...Customer Success Manager (CSM)
Location: Lisbon, Portugal
We are looking for talented, detail-oriented, and committed people to join the Bryj team and meet the challenges of our ever-growing business. As Customer Success Manager (CSM), you will lead customer relationships...
...Position:
Customer Service profile (Order Management)
Responsibilities:
Receive and distribute incoming customer orders
Communicate order entry... ...complex customer billing issues ensuring effective resolution and an improved customer experience.
Collaborates and...
...leave your mark for more sustainable growth.
Dare to make an impact?
YOUR ROLE
~Currently Henkel is looking for a Jr Customer Marketing Manager for the Professional Beauty Care Division
~ Implement local marketing and trade marketing strategy for specific brands;...
...Organização documental (Processos de clientes);
Acompanhamento de clientes a visitas;
Criação de relatórios internos, verbais e escritos;
Planeamento e registo das atividade e rotinas funcionais;
Por favor, envie o seu perfil, colocando no assunto "Costumer Management".
...Description
Are you passionate about Customer Service Management and have experience in this area? We are looking for our new Customer Service... ...complex customer billing issues, ensuring effective resolution and an improved customer experience;
Collaborates and...
...most progressive B2C and B2B brands worldwide.
What you'll be doing at Webhelp
As a French-Speaking Customer Advisor - B2B Client Management , you will:
~ Engage with customers to help and offer solutions through inbound calls and emails
~ Create...
...What you can expect
Are you passionate about Customer Service Management and have experience in this area?
We are looking for our new Customer... ...complex customer billing issues, ensuring effective resolution and an improved customer experience;
Collaborates and...
...work environment where everyone can thrive. As we prepare for our next growth phase, we are excited to search for our next Customer Success Manager! Customer Success Managers are responsible for ensuring that our customers successfully use our services throughout their...
...Position description
Business Line
Customer care
Job title
Customer Journey Manager F/M/NB
Type of contract
Permanent contract
Job description
Within the Customer Experience Team the Customer Journey Manager works in close collaboration with the Product...
...service we provide to our customers, we currently support... ...incidents, incident resolution, fullstack... ...acceleration, infrastructure managed services by operating... ...Status Report;
Customer management and meetings... .../or Technical Project Manager;
~ Experience/Knowledge...
Crossjoin Solutions
Setúbal
6 dias atrás
...Manager - Customer Success & Renewals Why We Need You
We are seeking an experienced and strategic leader to join our team as the Manager of Commercial Customer Success and Renewals for our EMEA + APJ regions. In this critical role, you will oversee both the Customer...
...your team and lead by example
Working closely with the Group Manager to assist as a key point of contact for daytoday operations.... ...in the background.
You will be responsible for dealing with customer escalations (where applicable).
You will help develop a quality...
€21,000 a €23,000 por año
...About The Role
Job Title : Team Manager
Location : Remote based in Portugal... ...responsible for leading and managing a team of customer service representatives to ensure the... ...and service delivery, and propose resolutions for the same
Implement and facilitate...
...The IT Service Delivery Manager will play a crucial role in ensuring the successful delivery... ...challenges and assisting with the resolution of critical incidents. The IT Service Delivery... ...response time, resolution time, and customer satisfaction. Identify trends and...
...lives”, and our Service Management team is doing exactly... ...driven Senior Service Manager who will support,... ...liaise with managers and customers to ensure that service... ...and issues, managing resolutions, corrective actions, lessons... ...and the respective customer
~ Eager to learn and...
...individuals fluent in Swedish to join our customer support team in the vibrant city of... ....
Handle billing inquiries, account management, and technical support with efficiency... ...resolve complex issues, ensuring timely resolution and customer satisfaction.
Maintain...
...needs of our people and our customers, never neglecting our role and... ...partnerships, commercial cycle management and the creation of sales... ...opportunities, is recruiting a Product Manager.
Job Description:... ...launching new products;
Customer experience design;
Support...
...IMPACT:
The Account Managers team is part of the Commercial... ...with Pharmacy channel customers, identifying opportunities to... ...YOUR MISSION:
As Account Manager your main responsibilities will... ...end consumer, margin for the customer, sales forecasts and selling...
...Role Overview:
We are looking for a Data Project Manager for one of our banking clients. A Software House focused on the... ...and Ensure all risks and issues have an agreed owner and target resolution dates.
Progress specific actions that could minimise or mitigate...
Neotalent Conclusion
Lisboa
15 dias atrás
...Europe in redefining the shopping centre experience. The Leasing Manager thinks globally and acts locally, ensuring that our client's... ...deadlines; * Natural networker and facilitator; * Conflict resolution skills- ability to anticipate rather than merely react; * Highly...
...Estamos a contratar um(a) community manager focado (a) em customer experience para a Elife, consultora especializada em inteligência de mercado e relacionamento multi-canal.
Com atuação em Portugal, Brasil, Espanha e na América Latina, o grupo...
...Leader that is able to monitor supervise and manage the daytoday activities of a team of CX... ...and goals and to increase our Customer Satisfaction. You will be supporting guiding... ...complaints providing timely and accurate resolutions to issues and ensuring that customer needs...
...AI European Saas
Responsibilities:
Direct Customer Engagement: Take an active handson approach to... ...support tasks aiming for faster and more effective resolutions to customer inquiries.
MultiChannel Support Management: Oversee a cohesive and integrated customer...
...Description
Customer Support with Spanish HCL Technologies is a... ...Nações). Job DescriptionThe order management analyst coordinates, plans,... ...project team members.Manage changes within the Managed Services... ...all site activities and the resolution of any issues preventing the...
...technologies in the Telecommunications and Energy sectors.
We invite you to create the future with us!
We are looking for a Customer Project Manager - Mobile Network based in Lisbon .
Job Role:
The Customer Project Manager (CPM) effectively and efficiently...
...Senior Business Manager There's no secret for being number-one; it takes willingness to improve and determination to pursue it. At... ...ability to generate solid business relationships with potential customers
People-oriented mentality
Experience recruiting in the IT...
GRiT Solutions
Lisboa
3 dias atrás
...Your new role:
As part of a dynamic and growing team, you’ll have the chance to make a meaningful impact as a Customer service data & price update management in this Shared Service Centre.
Main tasks:
Handles customer data base updates such as customer master...
...Hello! Are you a Senior Project Manager looking to grow in a team of highly-skilled, top-talent innovators while working on multiple... ...to the management team and also provide status reports to customers – following up on escalations in demanding web projects.
With...
Altar.io
Porto
3 dias atrás