Customer Care Representative -Dutch-Speaking - Lisbon, Portugal
Cross Border Talents
Location: Lisbon, Portugal
Work Arrangement: On-site for the first 3 months, with the possibility of moving to a hybrid model afterwards
Working Hours: Between 08:00 and 18:00
About the Opportunity
Are you fluent in Dutch and English and enjoy assisting people? We are looking for a multilingual professional to join a customer service team in Lisbon.
This role offers the chance to work in an international setting, develop your customer support skills, and build your experience in a customer-focused environment.
Your Responsibilities
- Serve as a point of contact for customers seeking assistance
- Respond to customer questions and provide relevant information
- Help resolve issues while maintaining a professional and friendly approach
- Communicate effectively in both Dutch and English
- Follow internal guidelines to ensure a consistent customer experience
Who We're Looking For
- Excellent command of Dutch
- Strong English communication skills
- Good interpersonal and communication abilities
- A helpful, patient, and solution-oriented mindset
- Current residence in Lisbon, Portugal
- Availability to work on-site during the initial period
What You Can Expect
- Performance-related bonus opportunities
- An additional bonus for language proficiency
- Potential hybrid working arrangements after 3 months
- Experience in an international work environment
- Opportunities to develop your customer service career
Important: This position is open to candidates already living in Lisbon. Relocation support is not available.
How to Apply
Interested in this opportunity? Send your updated CV in English to Mostrar e-mail with the subject line Dutch-Speaking Customer Care Representative – Lisbon.
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