Turkish speaking Digital Marketing Support Specialist (B2B)

Location: Lisbon, Portugal

Role: Turkish speaking Digital Marketing Support Specialist (B2B)

Salary:  salary package 920 euro gross p/m (paid 14 p/a), plus fixed monthly bonus of 40 euro gross (paid 11x p/a) plus 7.63 euro net p/working day food vouchers

Working hrs: 40 hrs p/week rotational within Mon-Sun 7am-7pm

Relocation package: subsidised accomodation available

Help businesses succeed with cutting-edge digital advertising technology

Are you passionate about digital marketing and enjoy solving technical challenges? We're looking for a Digital Marketing Support Specialist to support business advertisers using one of the world's leading digital advertising platforms. You'll work with advertisers via email and chat, helping them troubleshoot technical issues, optimise their advertising experience, and ensure they get the most from the platform.

This is an ideal opportunity for someone with a strong digital marketing background who enjoys combining technical problem-solving with outstanding customer support.

What you'll be doing

• Provide B2B support to advertisers via email and chat
• Troubleshoot advertising platform issues from start to resolution
• Resolve technical, product, and account-related queries
• Work closely with internal Product Operations and Engineering teams to investigate and resolve complex issues
• Keep advertisers informed throughout the support process with timely updates
• Deliver an outstanding customer experience while meeting service level and productivity targets
• Educate advertisers on platform features, best practices, and common technical issues
• Identify opportunities to improve processes and enhance the overall customer experience

What we're looking for

• Experience managing paid digital advertising campaigns
• Hands-on experience with:
  • Google Analytics
  • HTML/Web Development
  • Pixel implementation and tracking
  • APIs
• Degree in Marketing or a related discipline
• Previous experience in Digital Marketing
• Excellent written and spoken English

What you'll receive

• Join an international team supporting innovative advertising technology
• Comprehensive onboarding and ongoing training
• Career development opportunities within a global organisation
• Modern office environment
• Work with cutting-edge digital marketing products used by businesses around the world
• Be part of a team where your technical expertise directly impacts customer success
• Relocation package

If you have experience in digital marketing, enjoy solving technical problems, and want to work with innovative advertising technology, we'd love to hear from you.

About Talingual

Talingual is an international recruitment agency helping multilingual candidates find exciting career opportunities across Europe. We support you throughout the entire recruitment process and help make your relocation or career move as smooth as possible.