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- ...Nascemos em 2013, e prestamos serviços na área de tecnologias da informação... ...de um/a Senior Incident Manager para se juntar à nossa equipa... ...Colaborar com as práticas de ITIL, nomeadamente Problem Management... ..., Event Management e Service Desk; Coordenar uma pequena...
askblue
Lisboa25 dias atrás - ...Mission Establish and enforce ITIL-based governance to ensure... ..., problem, and change management. Drive root cause analysis, reduce... ...~8+ years of experience in Service Management, NOC, or IT operations... ...) for recurring issues. Manage and maintain Known Error Database...
Bridge 351
LisboaUm mês atrás - ...global impact. Siemens Global Business Services (GBS) enables Siemens units worldwide and... ...and our business stakeholders. • Manage ongoing IT Initiatives and onboard changes... ...customer demands. • Take ownership of all ITIL process (Change, Incident, Problem, Demand...
- ...As a Service Delivery Manager, you will be managing one or more key stakeholder accounts, promoting the continuous improvement of productivity,... ...~ Preferred Relevant professional qualifications (e.g. ITIL, Lean Six Sigma, PMI). ~ Required Language Thresholds:...
- ...desafios da transformação digital. O CARGO Procuramos um #TechTalent para desempenhar funções enquanto Gestor de Serviço/Engagement Manager . O TEU DIA A DIA Planeamento e Estratégia de Serviço: Desenvolver e implementar planos estratégicos para...
- ...run themselves - someone has to own the contracts, the vendors, and the numbers behind them. We're looking for an Application Service Manager to manage the contracts and vendor relationships behind our client's portfolio of applications and platforms, from budget control...
- Noesis is looking for candidates with the following profile: Main Tasks and Responsibilities: * Manage service requests and evolutionary requests for DDP projects; * Ensure the registration and prioritization of requests; * Manage conflicts between requests; * Follow up...
Noesis
Lisboa7 dias atrás - ...together! What You'll do: - Manage the end-to-end lifecycle of incidents and... ...ensuring timely resolution in line with agreed service levels. - Lead and facilitate war... .... - Collaborate closely with other ITIL practices, including Problem Management,...
- ...VIP SERVICE MANAGER – Lisbon Location: Lisbon / Cascais / Oeiras area, Portugal Role type: Full-time Working style: Highly in-person, flexible, with regular travel Job Summary We are looking for an exceptional VIP Service Manager to support a busy entrepreneur...
Nova Founders Capital
LisboaUm mês atrás €2,200 por mês
...Hire Resolve is recruiting an experienced Room Service Manager for a prestigious luxury 5-star hotel partner in Andorra, Southwest Europe. This is an excellent opportunity for a hospitality professional with strong F&B operations experience, exceptional attention to...- ...inovação cresce com base na confiança e na autonomia, e onde cada desafio é uma oportunidade para criar tecnologia com impacto. IT Service Manager O que estamos à procura Procuramos um profissional cuja missão será a supervisão da entrega dos serviços de IT, bem...
- ...already have through expansive knowledge management. Our Lisbon office has grown to 80... ...continue to scale, we're looking for a Manager who's ready to own something meaningful:... ...Lead, coach, and develop a team of client services professionals (from Associate to Team Lead...
€4,150 a €4,450 por mês
...para conquistares as tuas metas, enquanto desfrutas do caminho. Atualmente encontramo-nos à procura de um Senior Project / Service Manager Requisitos obrigatórios: Formação superior em Engenharia, Gestão ou área relevante . Mínimo de 6 anos de experiência...- ...brainstorm and connect on key projects. About Global Business Services In Global Business Services (GBS) we dare to change the way... ...kickstart your consulting career at AstraZeneca? As a Project Manager in Global Business Services – Project Services, you'll take...
- ...especiais de adição e multiplicação. E o que realmente queremos é agregar valor aos projetos dos nossos clientes. Posição: Service Manager Responsabilidades Atuar como owner do serviço a que está alocado, tendo como responsabilidades e tarefas:...
- ...professionals. THE ROLE Leads procurement teams across a portfolio of goods and services. Responsible for developing and executing global and in-country category and contract management strategies while driving team performance, programme delivery, and high-level...
FARFETCH
PortoUm mês atrás - ...certo para ti! Contamos contigo para juntos fazermos avançar o negócio! Como é Ser IT Service Management Specialist? Definir, implementar e desenvolver políticas de acordo com o ITIL/ISO 20000. Gerir processos de IT Service Management. Administrar e suportar...
Grupo Salvador Caetano
Porto2 meses atrás - ...em 37 países, contamos com mais de 16.000 colaboradores e geramos mais de €3.6 biliões. Estamos à procura de um IT Services Manager cuja missão será a supervisão da entrega dos serviços de IT, bem como a gestão de recursos humanos, financeiros e tecnológicos...
Axians Portugal
Porto2 meses atrás - ...Estamos à procura de um IT Services Manager cuja missão será a supervisão da entrega dos serviços de IT, bem como a gestão de recursos humanos, financeiros e tecnológicos de forma a garantir o fornecimento destes serviços de forma eficaz e eficiente. Responsabilidades...
VINCI Energies
Lisboa2 meses atrás - ...e as TI? Possui uma mentalidade analítica, visão estratégica e gosta de assumir responsabilidade operacional? Procuramos um(a) Service Manager para atuar como ponte entre as áreas de negócio e a tecnologia num ambiente SaaS. Nesta função desafiante, será responsável...
ISPROX
Lisboa2 meses atrás - ...upcoming intelligent automation initiatives. As Service Owner P&O Knowledge, you will initiate and own Knowledge Management as a global P&O service. You define the... ...company committed to equal opportunities. We manage every application with meticulous care and consideration...
- ...Workforce Management Analyst (Customer Service) Join a Global Leader Shaping Customer Experience Are you passionate about data, forecasting, operational excellence, and driving performance through workforce planning? Our client is a globally recognised market leader,...
- ...tailored to you? Just make sure you have the right skill, and guarantee the perfect project to scale your career. If you’re a Service Manager and want to be part of a team working to grow together, we’re actively looking for you. What we’re looking for: ~5...
- ...performance, we are looking to centralise core IT services into a Global Shared Service Centre (GSSC... ...Global IT Transition & Service Readiness Manager plays a critical dual role: · Acting as... ...Ensure readiness across: · Processes (ITIL, support model) · Documentation and...
Unilabs
Porto2 meses atrás - ...Finastra, we’re a global leader in financial services software, dedicated to expanding access... ...We’re looking for an experienced Project Manager to deliver complex banking transformation... ...Certifications such as PMP, Prince2, or ITIL Personal Attributes Adaptable...
Finastra
Lisboa2 meses atrás - ...Unleash Digital Innovation — Drive Service Management Excellence in a Global Financial Powerhouse! Porto-based opportunity with hybrid work... ...ServiceNow (or a comparable ITSM platform) ~ Good knowledge of ITIL processes ~ Experience documenting functional requirements,...
ITDS Portugal
Porto7 dias atrás - ...About the job ~ The Cash Management Servicing Support Officer mission is to provide efficient and timely support to Relationship Analysts... ...BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees...
- ...toteutukseen. Vahvat esitystaidot ja kokemus esittelystä vanhemmille asiakasedustajille. Suositeltava Soveltuva ammattipätevyys (esim. ITIL, Lean Six Sigma, PMI). Vaaditut kielikynnykset: · suomi: (C2: Natiivitason sujuvuus) · Englanti: (B2: Itsenäinen käyttäjä...
- - We have an exciting opportunity for you to join our team as a Manager Shared Services - Projects and Change Management Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work...
- A MORO TECH está a recrutar um/a Technical Service Delivery Manager para integrar a sua equipa em regime full-time, com base em Lisboa e possibilidade... ...preparação para auditorias e cumprimento de processos ITIL, standards operacionais, documentação e gestão de conhecimento...
