Technical CS Agent — Search Engine / Tech (Danish + English) — Lisbon
Cross Border Talents
Technical Customer Service Agent — Search Engine / Tech (Danish + English) — Lisbon, Portugal
We're urgently seeking a Danish and English-speaking professional for a Technical Customer Service role in Lisbon. Join an on-site team delivering expert tech support for a global search engine platform.
Key Responsibilities:
- Provide technical support in Danish to customers encountering product or service issues
- Handle inbound contacts via multiple channels Monday to Friday
- Diagnose, troubleshoot, and resolve queries efficiently
- Maintain high standards of accuracy in logging and follow-through
- Work fixed hours Monday–Friday, 08:00–17:00 (weekends off)
- Keep up to date with product changes and knowledge base updates
What We're Looking For:
- Danish at native or near-native level; English required
- Comfortable with technical concepts and digital platforms
- Empathetic, clear communicator who thrives under structure
- On-site availability in Lisbon
- Friendly, feedback-receptive, and team-oriented
- Prior customer service or tech support experience a plus
Why Join?
Work on a world-class technology account with consistent weekday hours and a team that values curiosity and continuous learning.
Apply Now: Danish-speaking tech enthusiast? Apply now — urgent hire.
Vaga publicada 21 dias atrás
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