Finance Operations Specialist

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more .

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

As a Finance Operations Specialist, you will serve as a key point of contact for teams involved in the Order to Cash (O2C) process. You will be responsible for ensuring the accuracy and integrity of financial and billing data across multiple systems. In your day-to-day work, you will collaborate closely with cross-functional teams, including Deal Desk, Sales, Product, Development, Business Applications, Legal, and others.

What You'll Be Doing

• Track and support the end-to-end deal flow, ensuring billing data integrity throughout the Order to Cash process across Salesforce, Billing Platform, and NetSuite.
• Support and manage the monthly billing cycle, including recurring billing inquiries.
• Perform manual billing calculations for unsupported contractual terms using dedicated BI reports and dashboards.
• Collaborate with cross-functional teams to ensure a seamless flow of billing information and its accurate representation in financial statements.
• Partner with Development teams to identify, investigate, and drive billing and operational issues through resolution.
• Work with Account Managers and Account Executives to align operational workflows, identify issues, and track them through resolution.
• Build weekly and monthly reports and monitor KPI’s.
• Support SOX compliance requirements and related controls.
• Drive operational improvement initiatives, including automation, AI tools, and FinOps workflow optimization.
• Guide and train Sales teams on accurate data entry and proper system usage.
• Work closely with Deal Desk, Sales, Development, Product, Business Applications, and Legal teams

Qualifications

• Bachelor’s degree in Information Systems, Business Administration, Economics, Finance, Engineering, Statistics, Mathematics, or a related field.
• At least two years of experience in a similar role.
• Fluent in English (written and spoken) - mandatory
• Tech-oriented, with strong attention to detail and experience collaborating with Development, Product, Analytics, and other technical teams.
• Experience in the high-tech or start-up industry ( strong advantage) .
• Excellent analytical and problem-solving skills, with a data-driven mindset.
• Proactive, resourceful, and execution-focused, with the ability to think creatively and take initiative.
• Strong communication and interpersonal skills.
• Strong time-management skills and the ability to prioritize and manage multiple tasks and projects.
• Familiarity with legal and contractual terminology.
• Experience working with Salesforce and NetSuite is a strong advantage.

We include transparent salary ranges to support fairness, clarity, and informed decision-making early in the process. The base salary range for this position is €35.000 - €40.000 gross annually for candidates based in Lisbon. Your actual salary will be determined based on your unique skills, experience, and competencies. If your expectations differ, please let us know - we’re always open to a conversation.
The base salary is one part of the total compensation package at Riskified. All full-time regular employees receive a bonus target and are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees.

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking.

We’re looking for bright, driven, and passionate people to grow with us.

Some of our Lisbon Benefits & Perks:

• Hybrid mode of work
• Flexible schedule
• Healthcare benefits
• Fully-stocked kitchens
• Benefits package per month—per your choice, e.g., work-from-home equipment, gym membership, wellbeing activities, and more.
• Wellness program
• Celebrations and activities
• Team events
• Happy hours
• Awesome Riskified gifts and swags
• Volunteer programs
• Personal development
• Global onboarding
• Role-based technical skills training
• Full access to Udemy

In the News

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.