Italian Customer Advisor(Relocation Bonus)

Overview Job Title: Italian Customer Service Advisor (Entry Level) Location: Lisbon, Portugal Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands. Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database; To troubleshoot through the use of open questions, support documents and system training; To be able to offer recommendations to common problems or frequently asked questions. Requirements Citizen EU or Work Permit Fluency in Italian (C1/C2 Level or Native) Good knowledge of English (B2 level) Team spirit and flexibility Private health insurance coverage Daily Meal Allowance Monthly performance bonus Flexible working hours to promote work-life balance Opportunities for professional development and career advancement Friendly and collaborative work environment How to Apply If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you! Please submit your resume and cover letter to Ver o e-mail no tdrct.com #J-18808-Ljbffr