Customer Service Representative - Italian Speaker - Porto

Already based in Porto? We're hiring Italian speakers! An international customer service company is growing its team in Porto, Portugal, and is looking for Italian-speaking Customer Service Representatives to join a multicultural, supportive environment. Day to day, you'll support customers by phone, email or chat, answer their questions professionally, follow up carefully on every case, and actively contribute to their satisfaction. You'll be part of a close-knit team, in a structured environment that values service quality as much as employee wellbeing. We offer full, paid training from your very first day, personalised support throughout your onboarding, and genuine opportunities for growth within a growing international company. You'll work in a modern, inclusive, multicultural environment alongside colleagues from all over Europe. This role is on-site, based in Porto. We're looking for fluent Italian (spoken and written); a good level of English is a plus but not essential. No prior contact centre experience is required — your motivation and service mindset make the difference. The application process is simple and fully online: a short call followed by a video interview is usually all it takes. Apply today and we'll be back in touch within 48 hours.