Customer Service Representative - Insurance Support — POLSKI
€900 a €950 por mêsCross Border Talents
O stanowisku
Poszukujemy konsultanta/konsultantki ds. obsługi klienta ze znajomością języka polskiego, który/a będzie udzielać klientom wsparcia w sprawach związanych z ubezpieczeniami. Do zadań należy odpowiadanie na zapytania, wyjaśnianie informacji o produktach oraz pomoc w zrozumieniu zakresu ochrony i dostępnych form wsparcia.
Główne obowiązki
- Obsługa zapytań klientów przez telefon i e-mail.
- Przekazywanie jasnych informacji o produktach i usługach ubezpieczeniowych.
- Odpowiadanie na pytania dotyczące zakresu ochrony ubezpieczeniowej.
- Pomoc klientom w anulowaniu polis i innych sprawach związanych z obsługą.
- Kierowanie zapytań brokerów ubezpieczeniowych do odpowiednich zespołów.
- Prowadzenie dokładnej dokumentacji i zapewnianie profesjonalnej obsługi.
- Dobra znajomość języka polskiego i angielskiego.
- Doświadczenie w obsłudze klienta będzie atutem; doświadczenie w ubezpieczeniach jest mile widziane.
- Bardzo dobre umiejętności komunikacji ustnej i pisemnej.
- Przyjazne, profesjonalne i zorientowane na klienta podejście.
- Umiejętność zachowania spokoju i skuteczności w sytuacjach stresowych.
Wymagania
Języki
Polish / English
Wynagrodzenie
€900–€950 brutto miesięcznie (14 wypłat; wynagrodzenie wskazane w ofercie: €920)
Lokalizacja i tryb pracy
Praca stacjonarna, Lizbona, Portugalia
Godziny pracy
Od poniedziałku do piątku, również w święta, w systemie zmianowym między 07:30 a 20:00; weekendy wolne.
Relokacja
Dostępne wsparcie relokacyjne. Możliwe zakwaterowanie we współdzielonym mieszkaniu przez maksymalnie 12 miesięcy; media są wliczone, a €280 miesięcznie jest potrącane z wynagrodzenia.
Benefity
Bonus za wyniki w wysokości €100 na 12 miesięcy; netto dodatek na posiłki €7,63 za każdy przepracowany dzień.
You can apply directly from here or send me your CV via email: Mostrar e-mail
Vaga publicada 10 dias atrás
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