Customer Service Representative - Italian & English (Airline Support)
€1,050 a €1,150 por mêsCross Border Talents
Informazioni sul ruolo
Cerchiamo un/una Addetto/a al Servizio Clienti di lingua italiana per fornire assistenza ai clienti nel settore dei viaggi e dei servizi aerei. La persona selezionata gestirà le richieste, fornirà informazioni chiare e contribuirà alla risoluzione delle problematiche in italiano e inglese.
Responsabilità principali
- Gestire le richieste dei clienti in italiano e inglese.
- Fornire informazioni accurate e indicazioni nel rispetto delle procedure di servizio.
- Analizzare le richieste e contribuire a risolvere i problemi in modo efficiente.
- Registrare le informazioni rilevanti e mantenere una documentazione chiara.
- Trasferire i casi complessi al team interno competente.
- Mantenere un approccio professionale e orientato al cliente.
- Ottima conoscenza dell'italiano e buona conoscenza dell'inglese.
- Eccellenti capacità comunicative scritte e orali.
- L'esperienza nel servizio clienti costituisce un vantaggio.
- Capacità di seguire procedure, gestire richieste e mantenere professionalità sotto pressione.
- Buone capacità organizzative e di problem solving.
Requisiti
Lingue
Italian / English
Retribuzione
€1.050–€1.150 lordi al mese (14 mensilità; retribuzione indicata: €1.100)
Sede e modalità
In presenza, Lisbona, Portogallo
Orario
Dal lunedì al venerdì, dalle 08:00 alle 17:00 (ora portoghese); weekend liberi.
Trasferimento
È previsto supporto al trasferimento.
Benefit
Buono pasto netto di €7,63 per ogni giorno lavorato; bonus di rendimento di €175 e bonus di presenza di €75 (secondo l'offerta).
You can apply directly from here or send me your CV via email: Mostrar e-mail
Vaga publicada 10 dias atrás
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