Operations Customer Expert - Player Support (French Market)
€185.6 por semanaCross Border Talents
Este cargo requer uma presença local. Consulte empregos idênticos a seguir.
Operations Customer Expert - Player Support (French Market) Job Openings Operations Customer Expert - Player Support (French Market) About the job Operations Customer Expert - Player Support (French Market) Join our client's Gaming Support team and become part of an exciting journey in customer excellence. As a French-Speaking Operations Customer Expert , you will assist customers in resolving technical issues, account management queries, and product-related concerns, ensuring exceptional service and satisfaction. Responsibilities: Provide customer support via phone, email, and chat. Deliver professional technical assistance for users of gaming consoles and account management issues. Support customers with payment queries and troubleshooting. Assist with the setup, synchronization, and installation of gaming software and devices. Guide customers through purchasing gaming products and provide tailored advice. Maintain high levels of customer satisfaction and issue resolution. Requirements: Fluency (solid C2 to native) in French. Gaming knowledge or experience (as a user, for example) is necessary. Availability to work onsite in 8-hour rotational shifts (Monday to Friday, between 08:00 and 19:00). EU Member State citizenship or a valid residence card for Portugal. Training and Compensation: Paid training period: EUR 185.60 net per week. Training duration: 15 business days in English. Monthly gross salary package up to 1,251.84 (depending on housing option). Meal allowance provided via a pre-paid debit card. Join us in delivering outstanding customer support for one of the most iconic gaming brands worldwide. Apply today and become a part of our PlayStation support team! Competitive salary paid 14 times per year (including meal and holiday allowances). Meal allowance paid separately. Private health insurance from day one. Optional company-provided apartment. Additional Information: #J-18808-Ljbffr
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