Dutch/Flemish-Speaking Customer Care Specialist - Automotive - Lisbon, Portugal

Dutch-speaking Dutch/Flemish-Speaking Customer Care Specialist | Automotive — Lisbon, Portugal. 1400€ x 14.

At a glance

• Location: Lisbon, Portugal
• Languages: Dutch
• Salary: 1400€ x 14
• Start: 24/9 or 21/10
• Relocation: not offered for this role

About the role

CloserHire is partnering with a leading international customer experience provider to recruit Dutch/Flemish-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You’ll support customers across European markets with general enquiries, vehicle recall campaigns and after-sales cases, managing each request from first contact through to resolution. The position operates Monday to Friday, 08:00–17:00, giving you your weekends free.

What you'll do

• Handle customer enquiries and provide clear, professional assistance
• Manage customer cases from initial contact through to resolution
• Provide information and guidance regarding vehicle recalls and after-sales services
• Accurately update customer and case information in internal systems
• Ensure every interaction delivers a positive customer experience
• Meet established service and quality standards

What we're looking for

• Native/C2 Dutch or Flemish
• English B2/C1 or above
• Strong communication and problem-solving skills
• Customer-focused and solution-oriented approach
• Good computer literacy
• Previous experience in customer service or a contact centre is an advantage

Salary

1400€ x 14

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is therefore well above monthly × 12, which is worth doing the maths on before you compare it to an offer at home.

Perks worth knowing about

• 14 Salaries a Year
• €150 Language Bonus
• €100 Monthly Bonus

Benefits

• Full-time position in Lisbon, Portugal Monday to Friday, 08:00–17:00 Weekends off
• Opportunity to work within the international automotive and after-sales industry
• Professional training and ongoing support
• International and multicultural working environment
• Career development opportunities within a global organization

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and a large international community in Lisbon and Porto that makes arriving alone much less daunting. EU citizens need no visa — you can start immediately.

How the process works

• Apply with your CV — we read every application
• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.