French Speaking Customer Service - Braga, Portugal (14 Salaries a Year)

€930 per month × 14 salaries (gross), plus complexity Bonus paid in 11 months €140 — plus 14 Salaries a Year, Private Health Cover, Meal Allowance. French Speaking Customer Service Agent – E-Health Platform in Braga, Portugal.

What you'll actually take home

€930 per month × 14 salaries (gross), plus complexity Bonus paid in 11 months €140

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

The perks, in full

• 14 Salaries a Year
• Private Health Cover
• Meal Allowance

Everything else in the package

You also get excellent remuneration package based on experience and performance, meal allowance included, private health insurance Life insurance, and full training and onboarding provided A supportive and dynamic environment in a fast-growing healthcare tech company.

The job itself

CloserHire is partnering with a leading provider of digital healthcare solutions to recruit a French-speaking Customer Support Advisor for their offices in Braga, Portugal. In this role, you will play a key part in supporting healthcare professionals, ensuring they are confident and successful in using the company’s software and services. This is a great opportunity to join a growing team focused on innovation, collaboration, and delivering outstanding customer experience within the digital health sector.

Day to day that means guide and support healthcare professionals by phone, responding to incoming queries and making proactive follow-up calls, deliver remote training sessions to ensure users feel confident navigating the platform, handle requests received via email and ticketing systems, ensuring fast and accurate resolution, advise customers on product features and usage, resolving doubts and helping them make the most of the software, collaborate with sales, marketing, and product teams to improve customer satisfaction and provide feedback on recurring issues, maintain clear documentation of client interactions in internal systems, and contribute to continuous improvement efforts by sharing customer insights with the relevant teams.

What you need to bring

• Eligible to work in Portugal
• Tech-savvy and able to learn new tools and software quickly
• Ability to multitask and manage workload efficiently
• Proactive mindset with a problem-solving attitude
• Comfortable with providing phone-based training and guidance
• Strong communication and interpersonal skills
• Previous experience in a customer service or tech support role is preferred

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

Next steps

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.