Bilingual Portuguese-English Customer Success (Hybrid)
€1,738.39 por mêsVelenosi & Meredith Consulting
Este cargo requer uma presença local. Consulte empregos idênticos a seguir.
Job Title: Customer Success Specialist (Portuguese & English) Location: Sofia, Bulgaria Industry: International Tech Company Employment Type: Full-Time (Hybrid) Start Date: ASAP Salary & Benefits: €1,738.39 gross/month Performance bonus up to €728.59/month Relocation support provided Working Schedule: Monday – Friday 10:00 – 19:00 or 12:00 – 21:00 Job Overview: We are hiring a Portuguese-speaking Customer Success Specialist to join an international technology company in Sofia, Bulgaria. This is a non-sales, client-facing role focused on onboarding, product adoption, and customer enablement within a structured implementation journey of 5–10 weeks. Key Responsibilities: Conduct onboarding and orientation sessions for active customers Deliver demos and presentations using provided materials Tailor solutions based on customer needs and business use cases Guide customers through product implementation (5–10 week cycle) Share best practices to improve adoption and engagement Monitor customer adoption rates and provide ongoing support Ensure a smooth and successful customer experience throughout the lifecycle Requirements : Portuguese (C1/C2 level) and English (B2 level) Strong communication and presentation skills Comfortable speaking on camera in a professional setting Technically savvy with ability to understand digital tools and platforms Previous experience in Customer Success, Support, Training, or B2B environments is a plus Strong problem-solving mindset and customer-first attitude Eligibility : Open only to EU citizenship holders Apply via: Ver o e-mail no tdrct.com LinkedIn: #J-18808-Ljbffr
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