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French-Speaking Customer Support Agent (English Required) - Portugal

Cross Border Talents

Location: Portugal
Work Model: Hybrid after initial on-site training

About the Role

We are looking for a Bilingual French & English Customer Support Representative to join an international team in Portugal. You will support customers of a leading global brand in French and English. The role starts with on-site training and nesting, and continues in a hybrid model depending on your performance.

Key Responsibilities

  • Support customers in French and English
  • Resolve customer queries, aiming for first-contact resolution
  • Deliver a professional and positive customer experience on every interaction
  • Adapt quickly to new processes and tools during training and nesting

Requirements

  • Fluent French
  • Fluent English
  • Customer support experience is an advantage
  • Strong communication skills
  • Based in Portugal or willing to relocate

What We Offer

  • On-site training and nesting
  • Hybrid work model, depending on results
  • Multicultural environment with career growth

Apply

Send your updated CV in English to with the subject line Bilingual French & English Customer Support Representative – Portugal

Vaga publicada 2 dias atrás
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