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Domestic Operations Coordinator

Apply locations Charlotte, NC time type Full time posted on Posted 6 Days Ago job requisition id R-100114

Job Description:

Execute the day-to-day shipments originated and/or handled by the operations department; prioritize, schedule and route shipments and arrange for transportation throughout the United States and internationally and obtain Proof of Deliveries (POD) on all orders.
Customer service, data entry, and/or dispatch pickup and delivery of freight via air, truckload, LTL and local modes.
Interact with customers and their key personnel as needed, while ensuring a high level of customer satisfaction and operational proficiency to meet growth and profitability goals.
Ensure prompt and accurate completion of all paperwork associated with movement of inbound and outbound shipments.
Ensure timely pick-ups, recoveries, deliveries, and airline and agent selection, while maintaining cost controls. Effective communication with them is essential to ensure shipments are executed timely and accurately.
Maintain accurate status updates of shipments including in-transit notifications and estimated time of deliveries; communicate daily with customers to keep them informed of changes pertaining to their shipments should an update apply or be required.
Work with vendor-specific websites to set up and track shipments

SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us

SEKO is a client centric company, so it's essential that all of our employees have a customer service ethic which drives everything they do, on top of their individual skill sets.

To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who understand our five Core Values and want to share in the future success of the business.

SEKO'S CORE VALUES

Respect - for ourselves, all others, and our community
Client Focus - we are in business to serve our internal and external clients, and to satisfy their needs
Integrity - no compromise, hold self accountable for actions
Teamwork - we need to really work together
Fun - work hard, play hard
We have many positions available around the world - including Business Development Executives, Systems Administrators, Operations Coordinators and many others.

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