Who We Are:
Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission.

Join us as a Security Platform Engineer —where you’ll own the full stack of endpoint, identity, and cloud-detection defenses, and your ideas will shape how we protect thousands of devices and user identities every day. If you thrive on solving challenging security problems, automate everything you touch, and expect real feedback, you’ll fit right in. We champion people who take initiative, speak up, and deliver measurable results

What You'll Do

Administer & Support Security Products – Own day-to-day operation of CrowdStrike, SentinelOne, Proofpoint, Qualys, Microsoft, and our Cyber-Awareness Training suite.

Deploy & Configure – Support Migrations, build repositories, and fine-tune policies and tasks across platforms.

Troubleshoot & Escalate – Act as the SME for complex security incidents, providing Tier-3 support to our operations team.

Identity Protection – Monitor Azure AD / Microsoft Entra ID and Okta, enforce least-privilege access, and remediate identity-based threats.

Automate & Optimize – Script (PowerShell/Python) to speed deployment, reporting, and continuous configuration compliance.

Document & Improve – Maintain clear exception/run-book documentation and drive process improvements that elevate customer satisfaction.

Who You Are

Experience with Endpoint Security Solutions: Proven hands-on experience administering and supporting a variety of endpoint security products, including but not limited to CrowdStrike, SentinelOne, Qualys, and email security solutions like Proofpoint.

Operating System Expertise: Strong proficiency in Microsoft Windows operating systems (client and server versions), including administration, troubleshooting, and understanding of security configurations.

Identity Security Expertise: Administered Azure AD / Entra ID or Okta: conditional access, MFA, PIM, SSO, SAML/OIDC.

Networking Fundamentals: Solid understanding of networking concepts (TCP/IP, DNS, firewalls, proxies) as they relate to endpoint security communication and troubleshooting.

Automation Skills: Demonstrated experience in scripting and automation (e.g., PowerShell, Python) to streamline security operations, agent deployment, policy management, and reporting.

Subject Matter Expertise: Ability to act as a subject matter expert for operating, troubleshooting, installing, and configuring diverse security solutions.

Documentation & Communication: Strong ability to maintain relevant documentation for exceptions and processes, and excellent verbal and written communication skills for technical and non-technical audiences.

Customer Focus: A strong commitment to identifying and driving process improvements to ensure improved customer satisfaction

Ownership Mindset: A proactive and responsible approach to tasks and projects, taking full accountability for outcomes.

Preferred Qualifications:

Vendor Specific Certifications (CrowdStrike, SentinelOne, Proofpoint)
CompTIA Cybersecurity Analyst
CompTIA Network+
Microsoft Certified: Windows Server Hybrid Administrator Associate
Microsoft 365 Certified: Administrator Expert
Microsoft Certified: Security Administrator Associate
Azure Security Engineer Associate

What We Offer
-Remote work in Portugal with global collaboration opportunities
- Competitive compensation package and comprehensive benefits
- Professional development including certifications and specialized training
- Exposure to cutting-edge technologies and globally recognized projects
- Work with diverse international teams and Fortune 500 clients
- Career advancement opportunities within a growing global organization
- Collaborative and innovative work culture that values your contributions
- Regular company events, recognition programs, and celebrations
- Opportunity to build a portfolio of high-impact, global-scale projects

At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.

apply here -> or contact recruiter directly

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