...complaints: In the event of customer complaints youll listen attentively to their concerns empathize with their situation and work towards finding a suitable resolution maintaining a positive and professional demeanor throughout the interaction.
Qualifications:
C1/C2...
...In the event of customer complaints, you'll listen attentively to their concerns, empathize with their situation, and work towards finding a suitable resolution, maintaining a positive and professional demeanor throughout the interaction.
Qualifications:
C1/C2 proficiency...
...promote the hotel’s services
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
Deal with maintenance issues, shortages in staff or equipment etc.
Collaborate...