Salário médio: €3.750 /mensal
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- ...professionalism and enthusiasm.Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. Collaborate with colleagues to enhance the overall customer experience. Staying updated on Volkswagen Group’s latest...
- ...Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse...
Nestlé
Braga26 dias atrás - ...professionalism and enthusiasm.Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. Collaborate with colleagues to enhance the overall customer experience. Staying updated on Volkswagen Group’s latest...
- ...professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. Collaborate with colleagues to enhance the overall customer experience. Staying updated on the latest offerings,...
- ...Répondre aux demandes des clients par le biais de plusieurs canaux, en mettant à jour les systèmes de gestion de la relation client (CRM) avec les informations pertinentes. Établir des relations solides avec les clients en traitant les demandes avec rapidité et professionnalisme...
- ...preferred. Strong communication, analytical, and problem-solving skills. Proficiency with Microsoft Office (especially Excel) and CRM/ticketing systems. Organized, customer-focused, proactive, flexible, and resilient. Benefits Competitive salary....
€930 por mês
...contact. Gestion des outils : Enregistrer avec précision chaque interaction, note et mise à jour de dossier dans notre logiciel CRM interne. Excellence opérationnelle : Atteindre ou dépasser régulièrement vos objectifs individuels, notamment les scores de qualité...- ...financiers) Apporter des réponses claires et efficaces dans le respect des procédures Enregistrer les interactions dans les outils CRM Escalader les cas complexes aux équipes concernées Participer activement à l'amélioration de l'expérience client Votre...
- ...assegurando alinhamento estratégico, identificação de oportunidades e mitigação de riscos de abandono. Monitorizar as atividades de CRM e garantir o registo das interações Participar na elaboração de Forecast À propos de vous Experiência em Customer...
Cegid
Braga2 meses atrás - ...profesionalidad y entusiasmo. Mantener una documentación clara y precisa de las interacciones, resoluciones y seguimientos en el sistema CRM Colaborar con compañeros para mejorar la experiencia global del cliente Mantenerte actualizado/a sobre las últimas ofertas,...
- ...Als Customer Service Representative werden Sie: ~ Kundenanfragen über verschiedene Kanäle beantworten und relevante Informationen im CRM-System dokumentieren ~ Starke Kundenbeziehungen aufbauen, indem Sie Anfragen schnell und professionell bearbeiten ~...
- ...em Gestão de Empresas, Comunicação ou áreas afins. É valorizado o conhecimento de ferramentas de gestão de relações com clientes (CRM) e experiência em atendimento ao cliente. Conhecimento das necessidades e particularidades do mercado de ILA (Ibéria) Mínimo de...
Cegid
Braga2 meses atrás - ...Provide customer support via phone, email, and chat Respond to customer inquiries quickly, accurately, and professionally Update CRM systems with relevant customer information and case details Build strong customer relationships by delivering an outstanding...
- ...faturação, preferencialmente do ERP PRIMAVERA. Fortes competências na utilização de ferramentas como o Excel, Outook, PowerPoint e CRM. Serão valorizados conhecimentos avançados na utilização do Dynamics 365. Excelentes competências de comunicação e escrita, e...
Cegid
BragaUm mês atrás - ...standards of customer satisfaction Accurately log and update customer interactions, case details, and resolutions within the company's CRM and support ticketing systems Collaborate closely with internal teams and escalate complex issues to senior support specialists or...
€30,000 a €42,000 por año
...deals and contributed net-new revenue Led discovery calls, demos, and commercial conversations independently Established strong CRM discipline (activity tracking, notes, next steps) Begun contributing insights on the German market that help refine messaging,...€14,300 por año
...Capacidade de adaptação, gestão de stress e resolução de situações conflituosas; Rigor e autonomia; Domínio de ferramentas de telefonia, CRM e software de gestão; Boa comunicação oral e escrita. Será valorizado: Conhecimento de processos de relação com cliente na...- ...rediriger les problèmes complexes vers les services internes appropriés Tenir à jour les interactions clients à l'aide des outils CRM et de support Compétences & Qualifications Requises Maîtrise native ou courante du français (C1/C2) Bonne maîtrise...
- ...service issues efficiently while maintaining high satisfaction scores Document customer interactions clearly and accurately within CRM systems Escalate complex cases to relevant internal stakeholders when required Follow internal policies, quality standards, and...
- ...Collaborate with internal teams to handle complex cases efficiently Keep accurate records of all customer interactions in CRM systems Requirements 1+ years of experience in customer service or a client-facing role is a plus Excellent communication...
- ...sur les produits, services, commandes, livraisons et facturation Enregistrer et mettre à jour les informations clients dans le CRM Atteindre les objectifs de performance (KPI) : satisfaction client (CSAT), temps de traitement, résolution au premier contact...
- ...a focus on first-contact resolution and high customer satisfaction. Maintain detailed records of customer interactions within our CRM systems to ensure continuous service improvements. Collaborate with international teams to share best practices and optimize support...
€20,000 a €26,000 por año
...strong outbound rhythm with consistent, high-quality activity Booked qualified meetings for AEs Become autonomous in prospecting, CRM hygiene, and handover How we’ll measure success: Main KPI 1: Meetings booked Main KPI 2: No-show / Not qualified rate...€24,000 a €28,000 por año
...outbound rhythm with consistent, high-quality activity Started booking qualified meetings for AEs Become autonomous in prospecting, CRM hygiene, and handover How we’ll measure success: Main KPI 1: Number of outbound activities (calls) Main KPI 2: Number of...€1,100 por mês
...provide accurate, high-quality solutions. Case Management: Document all customer interactions and details accurately within the CRM system. Cross-Department Collaboration: Liaise with local dealerships, service centers, and specialized technical departments to...Trabalho remoto- ...inquiries via chat, email, or phone Deliver top-quality service for international clients Maintain accurate case documentation in CRM systems What we offer: ~ Remote position (Braga area) ~1.000 1.300 euros 14 times in a year ~ Shift-based working hours...Trabalho remoto
- ...luxury brand. Strong interpersonal skills with the ability to handle sensitive cases. Good computer literacy. Familiarity with CRM systems is a plus. Bachelor’s degree preferred. What we offer Complete support to help you ease your relocation to Greece (...
- ...encomendas ou serviços; Gerir processos de reparação e pedidos de peças, utilizando as ferramentas internas disponíveis; Utilizar o CRM da loja para apresentar soluções adequadas e manter o contacto com diferentes áreas da loja; Priorizar o atendimento ao cliente em...
- ...Resolve complaints professionally to maintain high customer satisfaction. Accurately document all customer interactions in the CRM system. Collaborate with internal teams to improve product support and customer service processes. Why Choose Greece? Imagine...
- ...long-term relationships with clients. Meet and exceed individual sales targets and KPIs. Maintain accurate customer records using CRM tools. Collaborate with internal teams to ensure a seamless customer experience. Stay up to date with the latest products,...
