Emprego Assistente call center Home office

 ...We are hiring a Staff Product Manager - Call Quality & Voice Platform. Great conversations come with great responsibilities. Delivering the best-in-class cloud-based voice solution means owning the experience where it matters most: crisp, reliable, interruption-free... 

Local: Portugal (Remoto)Horário: De 2ªf a 6ª feira entre as 10h00 e as 21h00; Full time ou part-time. Funções: Contacto Telefónico; Apresentação de campanhas promocionais e angariação de clientes. Requisitos: Habilitações literárias a nível de 12º ano (não...

 ...Standout communication skills with technical, business, and external partners. Capability and passion for mentoring engineers at all levels. Ready to participate in periodic on-call rotations. Think you have what it takes? We’re looking forward to meeting you!... 

 ...customer experience. ~ Stay updated on industry trends, emerging technologies, and the NetApp roadmap . ~ Participate in the on-call rotation to cover 24x7 service continuity. Required Qualifications: ~ Degree or equivalent training in Information and... 

 ...to support Platform Operation needs  Complete customer change requests and problem ticket resolution Participate in a 24/7 on-call rotation Support the implementation and administration of information security policies and technologies Improve security engineering... 

 ...your technical understanding to guide the client toward the best solutions. Note: This role is similar to what some companies might call a Technical Product Manager or a Product Owner with a strong technical focus. Responsibilities: Client Management : Serve... 

 ...Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for deployments, incident response, and on-call rotations) About the Role: Our client is seeking a DevOps Engineer to build, maintain, and optimize infrastructure and deployment... 

 ...Advanced GenAI/LLM expertise: RAG, embeddings, vector search, prompt engineering, evals, guardrails, caching, chaining, function calling, etc Fine-tuning expertise: LoRA/QLoRA, instruction tuning, RLHF, domain adaptation, and custom model training Agentic architecture... 

 ...cloud platforms such as AWS, Azure, and GCP Basic knowledge of Machine Learning What does the hiring process look like? Initial call with a member of our Technical Recruiting team Peer interview with two members of the team A take-home test to show your... 

 ...Portugal)Location: Lisbon, PortugalWe are currently recruiting Dutch-speaking Customer Service Advisors for a leading international call centre based in Lisbon. In this role, you will support one of the largest e-commerce platforms in the Netherlands, a market leader in... 

 ...We are offering a great work experience as an International Recruiter specializing in BPO industries (such as Customer Service, Call-Center, Sales & Marketing) to work from home. Why Become a Recruiter? Join a mission to create a more multicultural and connected... 

 ...organisations and authorities - Building and managing a structured sales pipeline (outbound prospecting, qualification, discovery calls, follow-ups) - Conducting product presentations and demos - Managing the full sales cycle until closing  - Regular reporting... 

 ...physiotherapist/physical therapist or similar role. Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting. Be comfortable with targeting new clients. Willing and able to travel... 

 ...renditions of the messages including every detail of the conversation; Follow instructions of Customers, manage the flow of the call and avoids taking over the call; Understand protocol and terminology at the customer service level in the following industries: Healthcare... 

 ...ambitious new targets together based on the foundation you build. We keep our hiring process quick and simple: HR Introduction Call Team Interviews Product challenge Reference Check (with three prior managers) Requirements Algorithm Nerd: You... 

 ...insurance matter.  How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. While some of our team choose to come into our central London office once a week, we’re flexible - some people... 

 ...ll do: Prospect and identify potential clients by researching and qualifying leads through various channels, including cold calling, email campaigns, social media, and other sales tactics. Conduct outbound calls and engage in proactive outreach to educate... 

 ...to our customers today. Patient Prism is a comprehensive, end-to-end lead management and insights platform that unifies phone calls, text messages, forms, bookings, and other interactions into a single system. Our AI stack enables us to make informed predictions... 

 ...like tooling and automation, monitoring, workflow management, maintaining and improving CI/CD, etc. Participate in our weekly on-call rotation to investigate and resolve potential system issues. Get your hands dirty managing and scaling our various infrastructure... 

 ...serving our clients but to mentoring junior colleagues as well. We work entirely remotely, test new ideas with an in-house incubator called LokaLabs, observe local holidays and take every other Friday off (really). We’re as proud of our culture as we are of our projects.... 

 ...infrastructure using Infrastructure as Code (Terraform). Ensure system uptime, performance, and monitoring. Participate in on-call rotations, incident response, and post-mortems. Collaborate closely with software engineering teams. Requirements ~3+ years... 

 ...matter.  How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. We ask you to spend at least two days a week in our central Lisbon office. We think it’s a good mix of collaborative... 

 ...documenting designs for development hand-off. ~ Comfortable with client-facing responsibilities in English, including leading discovery calls and resolving client feedback. ~ Capable of providing constructive internal feedback and guiding direct reports to improve their... 

 ...Maintain and evolve on-prem observability stack Keep production applications running smoothly by participating in the on-call rotation Develop automations and tools to support platform reliability Contribute to production services with performance... 

 ...or driving growth through social engagement. What You’ll Do Manage and coach a pod of CSMs, holding bi-weekly 1:1s, reviewing calls, and joining client conversations to support their growth. Own a portfolio of enterprise accounts while also stepping in to co-lead... 

 ...manutenção de microserviços em Go Trabalho com Kubernetes e gestão de deployments Participação gradual em rotações de on-call (com suporte da equipa) Implementação de pipelines CI/CD Monitorização e observabilidade Colaboração em projetos de infraestrutura... 

 ...will: Assist customers using your troubleshooting skills Become a product expert Be ready to help via email/chat and phone calls Use your positive energy Specialize in a specific brand Requirements What do you need to be successful at this job? Language... 

 ...Pacote completo de relocação, incluindo: Passagem aérea para a Grécia Acomodação em hotel por 2 semanas com café da manhã Assistência na busca de apartamento + taxa da imobiliária paga pela empresa ~ Outros benefícios: vouchers, descontos, aulas gratuitas de... 

 ...requests, workflows, and troubleshooting steps for API-based integrations. 4. Customer Feedback & Product Insights Join customer calls to understand real-world technical challenges and deployment constraints. Collect and structure field feedback on performance... 

 ...build out our world-class Sales Playbook and Tech Stack. Educate and develop leads through inbound or outbound prospecting via phone calls, emails, events, webinars, and assorted campaigns. Identify and develop an in-depth understanding of each lead generation process...