JOB TITLE: Release Manager

REPORTS TO: Head of IT Operations

JOB PURPOSE

As a pivotal member of the technology team, the IT Release Manager will oversee the planning, coordination, and delivery of software releases across enterprise-scale solutions. This role ensures that all releases are delivered efficiently, securely, and in alignment with strategic product objectives, working closely with internal teams and external partners.

Initially, this role positions you adjacent to our long-term delivery partner, requiring you to operate effectively across both organisations while maintaining alignment to strategic objectives. You will be responsible for developing and maintaining a release management function within an engineering environment using modern cloud-native technologies, in expectation of transitioning to full self-sufficiency over the next two years.

A key strategic expectation is developing comprehensive technical knowledge and documentation to ensure seamless technology transfer and long-term maintainability of all solutions delivered through this partnership.

The successful candidate must demonstrate proven experience of delivering release services in a rapidly changing environment where autonomous decision-making, stakeholder management, and operational excellence are paramount.

RESPONSIBILITIES

Release Planning & Coordination

Develop and manage detailed release plans, schedules, and calendars for multiple concurrent projects
Coordinate release activities across development, QA, operations, and business teams
Ensure all release deliverables meet quality, security, and compliance standards

Stakeholder Engagement & Communication

Serve as the primary point of contact for release-related matters, liaising between technical teams, business stakeholders, and external partners
Communicate release scope, status, risks, and issues clearly to all stakeholders
Facilitate release readiness and post-release reviews, ensuring lessons learned are captured and acted upon

Process & Governance

Define, implement, and continuously improve release management processes, standards, and ways of working
Maintain accurate release documentation and ensure compliance with governance frameworks
Drive automation and efficiency in release processes using modern tools and methodologies

Risk & Issue Management

Identify, assess, and manage risks and issues related to releases
Escalate critical risks and coordinate resolution across teams
Ensure robust rollback and contingency plans are in place for all releases

Delivery Excellence

Allocate effort effectively across assigned deliverables, maintaining transparency on progress and risks
Ensure all technical outputs comply with governance frameworks, security policies, and compliance standards
Maintain accurate project tracking through Jira and technical documentation in Confluence
Drive continuous improvement in delivery practices and technical quality

EXPERIENCE

Industry & Delivery Experience

Minimum seven years’ experience in release management, software delivery, and DevSecOps environments particularly Microsoft technologies
Experience in establishing a green field release management service is highly desirable
Strong understanding of cloud platform architectures (Azure) and environment maintenance activities
Experience with release automation tools, CI/CD pipelines, and version control systems
Strong background in software house, consulting, or Insurtech environments
Proven ability to operate effectively in distributed, multi-vendor delivery teams
Preferred experience in financial services, insurance, or regulated industries

SKILLS AND COMPETENCIES

Technical Skills

Working knowledge of modern development ecosystem with understanding of modern design patterns and deployment approaches
Working knowledge of Azure data platforms, data lakes, and integration technologies
Able to understand complex technical documentation, architectural diagrams, coding and data standards

Leadership & Communication

Exceptional communication skills with ability to articulate complex technical situations to diverse audiences
Proven ability to work autonomously while maintaining accountability to team objectives
Strong stakeholder management skills with experience managing competing priorities and expectations
Demonstrated capability in identifying, escalating, and resolving technical and delivery risks
Experience maintaining quality standards across mixed teams of employees, contractors, and external suppliers

Professional Attributes

Self-motivated with strong ownership mentality and results-driven approach
Collaborative mindset with ability to build effective working relationships across organisational functions
Adaptable to changing requirements and comfortable operating in ambiguous environments
Continuous learner with commitment to staying current with emerging technologies and industry best practices

Please email your CV to and/or apply using the below links

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