Dutch-Speaking Customer Service - Lisbon, Portugal (Paid Training)

Dutch-speaking role in Lisbon, Portugal. €1,350 per month (gross). Relocation support included.

At a glance

• Location: Lisbon, Portugal
• Work model: On-site
• Languages: Dutch
• Salary: €1,350 per month (gross)
• Start: 5/10, 12/10, 26/10, 9/11
• Relocation: supported — details below

Perks worth knowing about

• Private Health Cover
• Meal Allowance
• Paid Training

About the role

CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Service Representatives for an international role in the online advertising and digital services industry. This on-site position in Lisbon focuses on supporting small and medium-sized businesses that use self-service digital advertising solutions to grow their online presence. You will work in a structured, international environment, supporting business clients across multiple communication channels while developing your experience in the digital advertising space.

What you'll do

• Supporting small and medium-sized business clients via phone, email, and chat
• Assisting with account setup, product usage, and general troubleshooting
• Providing pre- and post-support for self-service digital advertising products
• Guiding clients on how to use tools effectively to improve their online campaigns
• Identifying recurring issues and trends affecting multiple clients
• Sharing customer feedback and product insights to support continuous service improvement

What we're looking for

• Fluent Dutch, both spoken and written, with good
• English skills for internal communication
• Comfortable working with digital tools and online platforms
• Customer-oriented mindset with clear and professional communication
• Ability to work independently and manage client issues effectively
• Previous customer service experience is an advantage, ideally in a support or contact center environment
• Willingness to work rotational shifts, including evenings and weekends
• High school diploma or equivalent

Salary

€1,350 per month (gross)

Benefits

• Full-time, on-site position in Lisbon with a Portuguese employment contract
• Paid training with structured onboarding and continuous support
• Relocation assistance for candidates moving to Portugal, including accommodation support
• Competitive compensation package including holiday and Christmas allowances
• Meal allowance and health insurance from day one 40-hour work week on a rotational schedule and 22 days of paid annual leave
• Long-term career opportunities in an international working environment

Relocation support

• permanent accomodation provided - check project files in drive

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

How the process works

• Apply with your CV — we read every application
• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.