CUSTOMER SERVICE - PLATINUM FR/EN [329-000254-1]

Descrição da Função

Career Opportunity French-speaking Customer Consultant
Location Lisbon (Hybrid or Fully Remote)
Schedule Monday to Friday - rotating 8-hour shifts, earliest start at 0700 and latest finish at 1800.
Start Date April 17th 2026

Are you a talented communicator with a passion for customer service?

Do you enjoy helping users, solving their requests and creating smooth, positive interactions?

Join a dynamic international team in Lisbon and use your French language skills to deliver exceptional customer experiences!

Your Responsibilities

Handle inbound customer calls with professionalism, clarity and empathy;
Provide complete support and build long-lasting customer loyalty;
Manage each interaction autonomously, without the need to transfer calls;
Advise customers on the services, options and solutions that best fit their needs.

Your Profile

Native or fluent French speaker;
Strong English skills (training tools are in English);
Previous experience in a contact center environment;
Excellent communication and customer-oriented mindset;
Solid problem-solving and autonomy in managing customer requests.

What We Offer

Permanent contract directly with the company;
Competitive base salary meal allowance;
Monthly French language bonus English bonus;
Performance and attendance bonuses;
Flexible benefits package (Flex-ben);
Paid training with guaranteed performance bonus;
All necessary equipment provided;
Health insurance from day one;
Fully remote working model (except for the first working day);
After 6 months, the possibility to work remotely from another EU country for up to 3 months per year.

Ready to take the next step in your career?
Apply now and join a team where your talent is truly valued!