Head of Site Reliability

Head of Site Reliability

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

You’ll have the opportunity to collaborate with a leading European mobility services provider, headquartered in Germany and backed by nearly 90 years of expertise. As part of this journey, you’ll contribute to the launch of a new Tech Hub in Porto, helping to drive innovative, technology-led solutions that are transforming how businesses move while contributing to a more sustainable future.

YOUR ROLE

• Provide disciplinary leadership to the Site Reliability Engineering team, fostering a high performance, collaborative, and innovation driven culture.
• Own all initiatives related to Site Reliability Engineering, including long term strategy, roadmap definition, execution oversight, and budget accountability.
• Ensure delivery of secure, reliable, and high quality software & services aligned with customer needs and business expectations.
• Establish and enforce best practices in coding standards, documentation, architecture, and development methodologies.
• Manage external service providers where needed—including contracts, coordination, and cost validation.
• Work closely with product owners, technical leads, UX, business stakeholders, and other Head-Ofs to ensure alignment, dependencies resolution, and shared ownership of outcomes.

YOUR PROFILE

• Proven experience leading technical teams in SRE, operations, or production environments, with strong incident and escalation management in high-availability systems.
• Solid understanding of SRE principles, Linux systems, and cloud or hybrid infrastructures (AWS, private cloud), combined with experience in monitoring and observability tools (e.g., Prometheus, Grafana, ELK, Splunk).
• Experience with CI/CD, automation, and Infrastructure as Code (Terraform, Ansible, CloudFormation), with the ability to translate business needs into reliability and operational goals.
• Comfortable working in Agile/Kanban environments, with strong documentation, process definition, and collaboration skills.

WHAT YOU'LL LOVE ABOUT WORK HERE

• At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy;
• We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs);
• We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback;
• Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force. 
• Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. 

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