German Quality Analyst - Lisbon, Drive Service Excellence
Nordicrecruiters
Este cargo requer uma presença local. Consulte empregos idênticos a seguir.
Nordicrecruiters is seeking a Quality Analyst to evaluate service performance and ensure customer interactions meet high standards in Lisbon, Portugal. You will monitor, assess, and provide feedback to frontline teams, shaping service excellence and driving process improvements. Ideal candidates have native or fluent German and English communication, plus experience in quality monitoring or contact centre operations. #J-18808-Ljbffr
- ...relevant information for Monthly Quality Report. Provide feedback... ...– 12 month as a Quality Analyst, Quality Specialist or Quality... ...experience Requested Language: German - mandatory English... ...Location: Sete Rios site in Lisbon Monthly performance bonuses...
- ...Customer Experience Analyst, you will be... ...and ensuring that service standards are consistently... ...training teams to drive quality improvements.... ...Detail-oriented with excellent organizational... ...Advanced knowledge of German (mandatory) and... ...to work on-site in Lisbon during the initial...
- ...people plan, work, and live. Born in Lisbon, Portugal in 2018 and now with offices... ...downloads worldwide. Our long-term focus drives us to challenge the status quo every... ...along the way. The Role As a Quality Assurance Analyst, you will play an important role in ensuring...
- ...you driven by quality, precision, and... ...sunny capitals: Lisbon. About the... ...As a Quality Analyst, you will play... ...in evaluating service performance and... ...shape service excellence and contribute... ...interactions in German across multiple... ...operations teams to drive improvements in...
- ...Join our dynamic company as a German Quality Analyst in Lisbon, Portugal. This vital role offers the chance to contribute to quality assurance processes, ensuring premier service and operational excellence in a collaborative, multilingual environment. Responsibilities...
- ...responsible for the overall quality of the customer support... ...working as a Quality Analyst: Working closely... ...have a native level of German and a B2/C1 level of English... ...experience in a Shared Service Center or comparable... ...(when relocating to Lisbon but already being based...
- ...We are looking for motivated German-speaking professionals to join a fast-growing international... ...advice to customers regarding products, services, and orders. Manage inquiries across... ...is a plus. Benefits On-site in Lisbon Accommodation provided and bills...
- ...upholding exceptional quality standards within a... ...our dynamic team in Lisbon as an Italian Quality Analyst. This is a fantastic... ...analytical skills will help drive continuous... ...satisfaction and operational excellence. Essential Skills... ...Assurance, Customer Service, or Operations in a...
- ...Have a high level of German (written and oral) and... ...in English (B2) Have excellent writing and communication... ...global technology and services leader that powers the... ...targets regarding quality, efficiency & customer... ...Work from home in Lisbon, Portugal Bring-a-friend...
- ...taking viewers from classical TV into new services and devices. This project is a pilot of... ...will be responsible for assuring the quality of this team, performing audits on the team... ...to work in shifts and weekends Excellent communication (verbal and written) and interpersonal...
- ...Role: Quality Analyst Location: Lisbon Work model: on-site Employment type: full time DUTIES AND RESPONSIBILITIES: Evaluate and rate... ...Comfortable with G suite, especially Google Sheets Excellent in verbal & writing skills with the ability to present reasoning...
- ...about maintaining high quality standards in a... ...to join our team in Lisbon as a Spanish Quality Analyst. This is an exceptional... ...integral to operational excellence and customer... ...to team members to drive continuous improvement... ...Assurance, Customer Service, or related BPO roles...
- ...verbal and written in German (C1) Are fluent, verbal... ...and non-voice) and service industry Are available... ...Service Representative in Lisbon, Portugal (On-Site)you... ...times and standards of quality escalate issues to... ...SOW on knowledge base Drive overall Customer...
- ...top BPO companies in Lisbon? Our client is a global... ...been recognized as an excellent company to work for and... ...of the best costumer services provider company, considered... ...offering the best quality service to their... ...Requirements Fluency in German (C2 Level or Native);...
- ...recently expanded our in-house Customer Service hub in Lisbon. Unlike an outsourcing agency or a BPO... ...We are looking for an experienced German-speaking professional who values stability... ...ensure that every service meets our quality standards. ~ You keep information...
€1,300 por mês
...field of Customer Support in sunny Lisbon? Would you like to be part of an... .... You will deliver high-quality service across multiple support platforms... ...(online or face to face) Excellent communication skills, native level of German is required, fluent level of English...- ...The Independent Quality Analyst will assure the Customer Service teams are in compliance with the company’s standards by monitoring calls, chats and emails... ...Availability to work in shifts and weekends Excellent communication (verbal and written) and interpersonal...
- ...translations, user edits, customer feedback, and quality data to continuously improve translation quality. We're looking for a Data Analyst who enjoys solving open-ended problems,... ...~ Local public holidays respected. ~ Excellent opportunities for growth. ~...
- ...As a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders. The ideal candidate will be an effective... ...the client and third-parties), and Quality Engineering teams. Coordinate...
- ...company, is recruiting for a Quality Analyst to join their business in... ...Start Date: ASAP Location: Lisbon, Portugal Contact: Hemavathi... ...suite, especially Google Sheets Excellent in verbal & writing skills... ...standards. Language requirement German Norwegian Danish Swedish For...
€920 a €1,426 por mês
...outstanding customer representative service? Are you German native or fluent with... ...our customer service quality goals, compliance regulations... ...communication skills – with excellent phone conversation skills,... ...to Portugal (work on site - Lisbon) Benefits....€200 por mês
...We are looking for German customer support for a Customer Support Position in Lisbon If you are looking for stability, to... ...knowledge of computer tools - Excellent oral and written... ...RESPONSIBILITIES - Ensure quality service by responding to customer inquiries...- ...Talents is recruiting a German Customer Advisor to work in Lisbon, Portugal. Since... ...beautiful cities, where the quality of life is a big plus for... .... Our 3 Seals of Excellence awarded by the European Commission... ...the best quality service to their customers while...
€1,100 por mês
...Role: Customer Service Representative (German) Location: Lisbon, Portugal (On-Site) Start date: 20 August, 2026 Schedule: Rotative shifts, Monday... ...to work in a dynamic environment, ensuring high-quality service delivery. Requirements Native or...- ...The CompanyStep into the realm of gaming excellence! Work for a renowned gaming brand, captivates... ...around the globe by joining the International Lisbon team. ❤️ Your responsibilitiesProvide unparalleled assistance to German-speaking gamers through phone, email, and chat...
€1,373 por mês
...Are you fluent in German and looking for an exciting remote opportunity in Portugal? We... ...renowned tech company, providing top-tier service and innovative solutions, all from the... ...with customer satisfaction in mind Excellent written and verbal communication skills...- ...top BPO companies in Lisbon? Our client is a global... ...been recognized as an excellent company to work for and... ...of the best costumer services provider company, considered... ...offering the best quality service to their... ...Requirements Fluency in German (C2 Level or Native);...
- ...Description ‼Dear German Friends, We've got great news for you‼We are seeking a dedicated bilingual Customer Service Representative fluent in German and English (C1). This role... ...process customer feedback, damages, and quality concernsHandle employee absences in line...
- ...to take your customer service career to the next level... ...international company in Lisbon and become part of a... ...✔ Contribute to a high-quality customer experience that... ...Portugal; Fluency in German (C1/C2 Level or Native)... ...with clients Excellent communication skills;...
- ...international customer support team where your German language skills and problem-solving abilities will help deliver excellent customer experiences. This role focuses on... ...concerns efficiently. Maintain high-quality service standards while managing multiple tasks....
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