CSS — Automotive Technical Support (Spanish + Portuguese) — Porto, Portugal

Customer Service Specialist — Automotive Technical Support (Spanish + Portuguese) — Porto, Portugal We're looking for a technically minded customer service professional with a background in automotive mechanics to provide expert support in Spanish and Portuguese. This is a unique opportunity where your hands-on industry knowledge meets customer-facing impact. Key Responsibilities Provide technical customer support in Spanish to automotive clients and technicians Diagnose and troubleshoot automotive-related issues using structured problem-solving Document interactions, solutions, and escalations accurately Collaborate with technical and service teams to resolve complex cases Follow client‐specific protocols and quality standards Operate initially fully on‐site, with potential transition to a hybrid model What We're Looking For Spanish at native or near-native level; Portuguese at B2–C1 Mandatory hands‐on experience as an automotive mechanic Minimum high school completion (12th grade) Strong written and verbal communication skills Technically curious, methodical, and customer-focused Comfortable learning and applying digital tools Why Join? This role combines your trade expertise with a dynamic office environment — a rare chance to leverage your mechanical know-how while building a career in technical customer care. Apply Now: Got the wrench experience and the language skills? Apply today. #J-18808-Ljbffr