Customer Success Manager - German market
goFLUENT
Join Our Team & Make an Impact
Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our German market and ensure our clients maximize the value of our digital learning solutions.
As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a fast-paced, dynamic environment and enjoy making a meaningful impact, this role is for you.
What You’ll Do
Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs.
Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start.
Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes.
Unlock growth opportunities: Identify upsell possibilities and expand client partnerships.
Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions.
Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning.
Why You’ll Love This Role
Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving global company.
Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge-sharing environment where your ideas matter.
Fast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning.
What We’re Looking For
Fluent or bilingual in German
Intermediate English proficiency
Passionate about customer success and relationship management
Exceptional communication and analytical skills
Highly organized and adaptable to varied projects
Proactive problem-solver with a growth mindset
Team player who values collaboration and knowledge-sharing
Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus.
What we offer
Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:
Dynamic, startup-like experience within the security of a fast-growing, 26-year old Swiss-based company.
Learn from top executives and visionaries in the learning and language market.
The experience of joining an innovative organization with an international, vibrant working environment.
Full on-boarding and fast ramp mentoring program leading candidate to success.
World-class learning experience by being a goFLUENT learner. Learn from one of our 49 business languages!
Ability to work from any of our 20+ offices around the world.
Exciting team-building events.
Meal allowance
Medical insurance.
Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide:
#LI-Onsite
- ...mission to make spend management the easiest part of your... ...The Role Customer Success is the foundation of our... ...As a Customer Success Manager , you will be joining... ...retention within the DACH market. With your business and... ...command of English and German (additional languages...
- ...The Customer Success Analyst will be responsible for ensuring that our global client base received... ...make better decisions through clear market insights, transparent pricing and a fairer... ...trading space. Fluency in English, German is a strong plus Knowledge or...
- ...to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab... ...contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager (CSM) who will own a portfolio of SMB customers and...
- ...Join an international customer support team where your German language skills and problem-solving abilities will help deliver excellent customer experiences... .... Maintain high-quality service standards while managing multiple tasks. Suggest improvements based on...
€60,000 por año
...Hi! I'm Paula , the Head of Customer Success at Modash. I'm looking for a Technical Customer Success Manager to join our team. Here's a little background, examples of... ...coordinate with Sales on expansions, and work with Marketing to build customer-facing resources....- ...businesses transform how they manage and engage with their... ...management and success planning sessions. - Manage... ...Work closely with our customers with the drive to help... ...goals - Become the customer advocate in Hibob,... ...Product, Development, Marketing and Sales teams - Protect...
- ...communication talent and do you care about customer satisfaction? Then put your skills to the... ...and friendly person for our Customer Success Advisor position who is up for a new adventure... ...in this role: A native level of German and at least a B2 level of English Experience...
- ...CloserHire is partnering with a leading global customer experience company to recruit Technical Customer Success Managers for an international cloud technology project based... ...: English Start date: 10/8 Your Role Manage a portfolio of business customers and act as...
€10.2 por dia
Constrói o Teu Futuro Profissional no Setor Financeiro O ComparaJá é a plataforma líder em Portugal na comparação de produtos financeiros. A nossa missão é simplificar a vida dos consumidores, ajudando-os a poupar tempo e dinheiro através de uma decisão imparcial ...- A Inventa está a recrutar um/a Customer Success Manager para integrar a equipa da Revidence, em Lisboa, numa posição a tempo inteiro. A função... ...melhoria; Colaborar com as equipas de Produto, Vendas e Marketing para melhorar a experiência do cliente; Recolher...
- ...plan for our media platforms *Organize and monitor calendar of marketing activities *Assist with daily administrative duties *Support... ...creating, development and reporting of email campaigns *Perform market analysis and research on the latest trends *Creation of...
$80 a $160 por hora
...Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Customer Support / Success Professionals Type: Contract Compensation: $80–$160/hour Location: Remote Role...Trabalho remoto- ...you: Have a high level of German and fluent in English (B2) -... ...Previous experience in a customer service center is an advantage... ...potential. About 80% of our managers and leaders have been promoted... ...Representative, you will: ~ Manage inbound calls, as well as real...
- ...if you: Have a high level of German (C2) and fluent in English (B2) Have previous customer experience is a plus Have... ...growth potential. About 80% of our managers and leaders have been promoted... ...document management tool. Manage policy change requests, updating...
€10.2 por dia
O ComparaJá está a recrutar um/a Customer Success Specialist para integrar a equipa em Lisboa. A função terá como principal missão gerir de forma autónoma todo o ciclo de crédito, desde a análise financeira inicial até à formalização da escritura, assegurando a ligação...€1,100 por mês
...Marketing Customer Service – Lisbon onsite Location: Lisbon, Portugal – On-site Contract... ...Language Requirements ~ German + English B2 Job Overview We... ...Mandatory experience in paid campaign management with a solid background in Digital Marketing...- ...Description Marketing Optimization Specialist... ...assist in the success of this project.... ...value advertising customers; Create... ...Provide excellent customer service to Account... ...Fluency in English and German; Digital... ...service or account management); AdWords Search...
€2,319 por mês
...Technical Customer Success Manager (Dutch + English) | MS| Relocate to Portugal Shape the future of cloud technology while helping businesses grow with Microsoft Azure. Are you passionate about cloud technologies, customer success, and building long-term client...Trabalho remoto$3,000 por mês
...every student has the opportunity to successfully master a new profession, find their purpose... ...for a proactive, detail-oriented Marketing Manager to own and drive a portfolio of marketing... ...to results tracking. Analyze market and audience feedback, turning insights...$1,474 por hora
...Location: Lisbon, Portugal Role: Dutch-speaking Technical Customer Success Manager Salary package: 1,102€ gross per month (this does include also the holiday bonus, performance bonus and meal allowance) plus free accomodation (or 1,474 € gross p/m if you choose...€2,563.58 por mês
...Dutch Technical Customer Success Manager – Lisbon, Portugal Looking for your next international opportunity? We're hiring a Dutch-speaking Technical Customer Success Manager to join a global technology project in Lisbon , Portugal. In this role, you'll...- ...We specialize in multilingual markets making the candidate's... ...Marketing Support Specialist - German Speakers. Why a Digital Marketing... ...look like: • Answering customer questions by phone, chat and/... ...Requirements What do you need to be successful at this job? • Language...
- ...Dutch Technical Customer Success Manager | Lisbon, Portugal Ready to take your B2B sales career to the next level with a global leader in cloud technology and digital transformation? We're looking for a Dutch-speaking Technical Customer Success Manager to join an...
- ...supplying more than 9.3 million active customers with its millions of vehicle parts... ...About the role We are hiring a Brand Marketing Campaigns Manager to take full ownership of the end-to-... ...platform) Free English and German language classes (after probation period...
- ...About the Job As an Email Marketing Manager at CrucialPoint, you will be responsible... ...strategies to drive engagement, conversion, and customer retention. This role requires a deep... ...Collaborate closely with clients and Client Success Managers to translate requirements into...
- ...Join us on this journey to redefine resource management—and change lives along the way. The Role As a Digital Marketing Manager at Air Apps, you will be responsible for... ...Manage email marketing campaigns and customer acquisition funnels. Stay updated on industry...
- ...for an experienced Brand & Marketing Manager who can both build brand equity... ...impact in the Portuguese market. You will: 1. Lead social... ...community 2. Drive B2B partner success Support organizers in... ...with sales teams to design custom activations that highlight Shotgun...
- ..., e Mobile Money, complementada por uma parceria com a Finastra na área de Core Banking. Cargo: Procuramos um(a) Marketing Manager para ficar responsável pela área de marketing da empresa. Este é um papel individual, com uma abordagem de smart marketing...
- ...team as a Digital Marketing Pro and be part... ...of the most successful companies of our... ...awesome new customers. Responsibilities... ...to boost their success. Driving Growth: Manage a portfolio of... .... Market Expertise: Dive... ...C2 level of German Quick learner...
- ...Job Description As a Market Manager - International Clusters at... ...ownership of profitability, customer satisfaction, and sustainable... ...Marketing to drive customer success, and use data analytics tools... ...languages such as German, Spanish, Portuguese, Mandarin...
Deseja receber mais vagas?
Assine e receba vagas semelhantes a Customer Success Manager - German market. Seja o primeiro a se candidatar!
