We're Hiring!!! - Lisbon - English Speaking - Customer Service Rep
Cbtalents
Join !!! Social Media platform project at a leading international BPO company.
We are looking for motivated and customer-oriented English-Speaking Customer Support Specialists to join an international team in Lisbon, supporting an innovative global financial technology and digital payment solutions platform.
Your Responsibilities
- Provide customer support in Spanish and English through available communication channels.
- Assist customers with payment solutions, account management, and general inquiries.
- Troubleshoot technical issues and ensure a smooth customer experience.
- Resolve customer concerns efficiently and professionally.
- Deliver excellent customer service while maintaining high customer satisfaction.
Requirements
- Min. C1 level of English.
- Excellent communication and problem-solving skills.
- Customer-focused mindset and strong interpersonal skills.
- Interest in financial technology and digital payment solutions.
- Previous customer support experience is a plus.
- Availability to work full-time on-site in Lisbon.
Location & Working Conditions
- Location: Lisbon, Portugal (On-site)
- Working Hours: Full-time, 40 hours per week
- Salary: Competitive salary package
Eligibility Requirements
Candidates must hold at least one of the following valid documents:
- EU Member State ID Card
- Valid Portuguese Residence Permit (minimum 6 months of validity remaining).
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