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We're Hiring!!! - Lisbon - English Speaking - Customer Service Rep

Cbtalents

Join !!! Social Media platform project at a leading international BPO company.

We are looking for motivated and customer-oriented English-Speaking Customer Support Specialists to join an international team in Lisbon, supporting an innovative global financial technology and digital payment solutions platform.

Your Responsibilities

  • Provide customer support in Spanish and English through available communication channels.
  • Assist customers with payment solutions, account management, and general inquiries.
  • Troubleshoot technical issues and ensure a smooth customer experience.
  • Resolve customer concerns efficiently and professionally.
  • Deliver excellent customer service while maintaining high customer satisfaction.

Requirements

  • Min. C1 level of English.
  • Excellent communication and problem-solving skills.
  • Customer-focused mindset and strong interpersonal skills.
  • Interest in financial technology and digital payment solutions.
  • Previous customer support experience is a plus.
  • Availability to work full-time on-site in Lisbon.

Location & Working Conditions

  • Location: Lisbon, Portugal (On-site)
  • Working Hours: Full-time, 40 hours per week
  • Salary: Competitive salary package

Eligibility Requirements

Candidates must hold at least one of the following valid documents:

  • EU Member State ID Card
  • Valid Portuguese Residence Permit (minimum 6 months of validity remaining).
Vaga publicada 22 horas atrás
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