Senior IT Infrastructure Administration Officer

Job Reference: Ref.07.24.43

Employer: International Iberian Nanotechnology Laboratory (INL)

Location: Braga, Portugal

Group/Unit: ICS – Information and Communication Systems

Number of Vacancies: 1

Employment Type: Full time

Contract Duration: 48 months

Open Date for Applications: August 2nd, 2024

Closing Date for Applications: September 8th, 2024, 23h00m (Lisbon Time)

Key words: #it #sysadmin #systems #network

Overview

The IT Operations Team, within the Information and Communication Systems Office, is dedicated to managing the IT Infrastructure, and Client Services.

INL is seeking a qualified Senior IT Infrastructure Administration Officer to join the team in Systems Administration activities.

Job Duties

The Senior IT Infrastructure Administration Officer will play a critical role in managing a streamline, cutting-edge IT Infrastructure. The Officer will take part in the design and implementation of new IT solutions support processes, and services that are aligned with the organisational goals of achieving excellence in research.

The main job duties will be the following:

• Install, configure, and maintain network infrastructure, including routers, switches, firewalls, access points, etc…, and monitor network performance and troubleshoot connectivity issues;
• Install, configure, and maintain servers, performing regular system updates and patch management, and managing server backups and disaster recovery solutions;
• Implement and manage security measures to protect systems from cyber threats, aligned with the Sec Ops Team;
• Provide technical support and troubleshooting for IT Infrastructure users;
• Manage user accounts, permissions, and access rights;
• Install, configure, and maintain software applications and server operating systems, ensuring software licenses are up-to-date and compliant with regulations;
• Perform regular system health checks and maintenance tasks;
• Automate routine tasks using scripts and tools;
• Develop and maintain backup strategies and schedules, perform regular data backups and verify the integrity of backups on a regular basis;
• Restore data as needed and ensure business continuity;
• Maintain comprehensive system documentation, including network diagrams, configuration files, and incident logs;
• Generate regular reports on system performance, security incidents, and other relevant metrics;
• Collaborate with IT team members and other departments to support organisational goals;
• Communicate effectively with stakeholders to explain technical concepts and solutions;
• Stay updated on industry trends and best practices to recommend improvements and innovations.

Mandatory Qualifications

Education

• Degree or MSc in Information Systems, Computer Engineering, Computer Science, or relevant certification.

Experience

• Minimum of 5 years of experience in IT Infrastructure Administrator functions.

Technical Skills

• Proficiency in Windows Server operating systems and Active Directory;
• Experience with network configuration and management (routers, switches, firewalls);
• Experience with datacenter computing and networking technologies;
• Experience with backup solutions like Veeam, Commvault, etc;
• Experience with Data Storage solutions;
• Experience with WiFi solutions;
• Experience in Next Generation Firewall solutions;
• Experience with virtualisation technologies such as VMware, Hyper-V, or KVM;
• Familiarity with cloud hyperscalers like AWS, Azure, or Google Cloud;
• Deep knowledge of networking stacks and concepts, and the ability to troubleshoot complex network connectivity issues.

Preferred Qualifications

• Relevant certifications from Cisco, Microsoft and Virtualisation Vendors are a plus.

Personal Skills

• Strong problem-solving and diagnostic skills to identify and resolve technical issues efficiently;
• Excellent communication skills and a customer-oriented approach to ensure a positive support experience;
• Ability to work in a fast-paced environment and adapt to changing priorities;
• Excellent communication skills in English are required since it’s the working language of INL;
• Ability to work well as a team in an interdisciplinary environment;
• Efficient time management and prioritisation skills.

Our Benefits

• Competitive salary;
• Tax benefits and other Diplomatic privileges;
• Private health insurance;
• Family allowances (according to family situation);
• Free nursery service at INL premises (subject to availability);
• Support for education fees of dependent children;
• Relocation support;
• 30 working days of annual leave.

How to Apply

The application must be in English and include the following mandatory documents :

• Cover letter
• Curriculum Vitae
• Academic and/or Professional diplomas

Online application instructions:

• The application is made online by click on the following link;
• The candidate must complete all required sections of the online application form;
• The candidate must submit the mandatory documents mentioned above in pdf format by including them in the “Additional files” section using the “Add portfolio” button.

Important note:

Incomplete applications including the failure to provide mandatory documents or providing inaccurate information will result in the application not being considered.

How the Selection Process works

A. Applications eligibility check

This stage will be carried out on the basis of the mandatory requirements, education, experience and technical skills defined for the job, as well as the validation of the mandatory documents. Only candidates who meet the eligibility criteria will move forward to the next stage.

B. CV Assessment

The Selection Committee will evaluate the eligible applications based on their CV and other submitted documents and the suitability for the position. The best ranked candidates will be shortlisted for the interview stage(s).

C. Interview(s)

The interview(s) may be done in different formats: video recording, online or onsite.

The question based interview will evaluate the match between the candidate’s profile and the requirements for the position, including the technical and personal skills. To better support this stage, the candidate may be requested to prepare a short presentation.

D. Nomination

The selected candidate will be nominated and formally offered the position, including the disclosure of the contractual conditions.

Additional Information

Application feedback

We highly value your interest in becoming part of the INL experience and it is important for us to maintain good communications with all candidates. No matter the outcome of your application, we will always provide you with feedback.

Equal Opportunity and Non-Discrimination Principle

INL follows a non-discrimination and equal access principle, wherefore no candidate can be privileged, benefited, impaired or deprived of any rights whatsoever, or be exempt of and duties based on any possible discriminatory issues.

The advertisement deadline may be extended at any time without previous notice in order to improve the suitability and effectiveness of the recruitment process.

About INL

The International Iberian Nanotechnology Laboratory – INL (), is the first and only Intergovernmental Organisation in the world entirely focused on Nanoscience and Nanotechnology.

It was founded under an international legal framework to perform interdisciplinary research, deploy and communicate nanotechnology for the benefit of society. INL aims to be a recognised leading global nanotechnology innovation hub.

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