Polish-Speaking Customer Support Representative (TAP) - Lisbon, Portugal (Ref 3)

No experience? That's fine — this one comes with full training, in Lisbon, Portugal.

A typical day

You'll spend most of it on A Customer Support, representative role with our client in Lisbon supporting the TAP Air, portugal project, focused on assisting, polish-speaking customers via phone, email, and chat with travel-related inquiries and customer support requests within an international airline environment. Model: On-site Working Schedule: Rotational, monday–Sunday shifts (40h/week), and in short: Airline customer support + travel assistance + multilingual contact centre environment.

Would you fit?

We're looking for someone with native / fluent Polish and strong English (B2 level) are required, customer service mindset: Passion for helping customers, strong problem-solving skills, and the ability to explain product/service information clearly, and flexibility and reliability: Able to work a full-time 40 hour week, on a rotating Monday–Sunday shift pattern, and adapt to a dynamic multilingual environment.

The money

1,040.68 EUR (w/ room)-1295€ without room (gross)

What comes with it

• Private Health Cover
• Meal Allowance

Benefits

• Health insurance from the first day of employment
• Documentation support (for those with EU passport) Meal allowance
• Christmas and holiday allowances paid monthly
• Productivity bonus with target achievement

If you're moving for this

• If more than 100 km: airport pick up + room 300 EUR + travel costs cover after 9th month, yearly flight home

Who you'd work for

A Customer Support Representative role with our client in Lisbon supporting the TAP Air Portugal project, focused on assisting Polish-speaking customers via phone, email, and chat with travel-related inquiries and customer support requests within an international airline environment. Model: On-site Working Schedule: Rotational Monday–Sunday shifts (40h/week) In short: Airline customer support + travel assistance + multilingual contact centre environment.

About Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

Applying

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.