Danish Customer Advisor for On-Demand Transportation Service - Porto, Portugal

Come and work with us.

Do you want to contribute to an outstanding customer service experience for a global platform that transforms how people move every day?

Are you  Danish native or fluent with strong English communication skills? 
Looking to make your career in Porto in a multicultural environment? 
So we have the perfect opportunity for you!

Your future project: join our Danish Customer Advisor  team.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries 
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Danish (C2)
• Intermediate level of  English (B1) 
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site - Porto)

Benefits.

• Relocation package, including flight cost reimbursement
• Competitive wages ranging from  920€ to 1.660€,  complemented by 400€ accommodation support during the first 12 months
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Central location with good public transportation connections (Train station and Bus Station at walking distance)
• Gym at the office
• Job stability
• Life-long skills and experience
• Excellent work and office culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!