Nederlandstalige Klantenservice Specialist - Remote in Portugal
Narina Beglyarova
Albufeira
- Trabalho remoto
VOLLEDIG REMOTE – NEDERLANDSTALIGE KLANTENSERVICE PROFESSIONAL – PORTUGAL
Werk volledig op afstand vanuit Portugal en start je carrière binnen de internationale fintechsector!
We zijn op zoek naar Nederlandstalige professionals om deel uit te maken van een internationale klantenserviceomgeving in Portugal.
REMOTE | FULLTIME | PORTUGAL
Over de functie
Je ondersteunt klanten met vragen over financiële diensten, waaronder bankieren, betalingen, kaarten, investeringen en accountbeheer.
Jouw dagelijkse taken
— Communiceren met Nederlandstalige klanten
— Klanten voorzien van correcte informatie en passende oplossingen
— Ondersteunen bij vragen over betalingen, kaarten en bankzaken
— Problemen met transacties en toegang tot accounts oplossen
— Complexe cases doorzetten naar gespecialiseerde teams
Vereisten
— Nederlands C1/C2 of moedertaal — verplicht
— Engels minimaal B2 — verplicht
— EU-burgerschap en een geldig EU-paspoort — verplicht
— Diploma middelbaar onderwijs — verplicht
— Uitstekende communicatieve vaardigheden
— Professionele en klantgerichte houding
— Sterke probleemoplossende vaardigheden
— Flexibiliteit om in wisselende diensten te werken
Werktijden
40 uur per week | Maandag–zondag, roulerende diensten | 24/7-activiteiten
Werkmodel
De functie start VOLLEDIG REMOTE vanuit Portugal en zal in de toekomst overgaan naar een hybride werkmodel .
Interesse? Stuur je bijgewerkte CV en solliciteer vandaag nog!
Vaga publicada 22 dias atrás
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