Internship INICIAR Level 4 or 5 - IEFP - Receptionist

In the heart of Porto, next to Super Bock Arena, the 705 O'Porto Hotel 4* is emerging, with a hospitality concept that combines excellence, authenticity and quality service. With an opening scheduled for the first half of 2026, we are looking for professionals passionate about hospitality, detail-oriented and driven by the desire to create memorable experiences. We are looking for a Receptionist to join our 4-star hotel unit, through the INICIAR Internship programme, an ideal opportunity to develop skills and grow professionally. MAIN RESPONSIBILITIES Support in carrying out reception operational tasks, namely check-in, check-out, reservation management and customer service; Collaborate in welcoming guests, ensuring a courteous and professional service; Assist in registering and updating guest information, ensuring proper communication with other departments; Provide support in posting and checking consumption, as well as issuing invoices; Support compliance with applicable legal and internal procedures; Collaborate in handling complaints, forwarding situations and following up on their resolution; Follow shift handover, ensuring the sharing of relevant information; Provide support to the team in operational and administrative tasks; Contribute to the organization and proper functioning of the reception area; Actively participate in maintaining quality standards and customer service. SKILLS AND QUALIFICATIONS Eligibility for INICIAR IEFP Internship (level 4 or 5) – Mandatory requirement; Good communication skills and enjoyment of dealing with the public; Knowledge of English (other languages are valued); Team spirit, proactivity and attention to detail; Willingness to learn and grow in the field. INTERNSHIP CONDITIONS Duration of 6 months, with continuous supervision; Internship allowance + meal allowance; Work accident insurance; Possibility of integration after the internship. WHAT WE OFFER Entry into the hospitality sector with real hands-on experience; Professional, dynamic and quality-oriented environment; Continuous training and development; Opportunity to grow within a solid and expanding team. If you are looking for more than an internship, a true gateway into hospitality, this opportunity is for you. Submit your application and come be part of this experience. Candidates considered eligible will be contacted within a maximum period of 30 days. If you are not contacted within the above-mentioned period, your application will remain in our database for future opportunities. All applications will be treated confidentially under the Data Protection Law. #J-18808-Ljbffr