Summer Series - Start Here. Go Anywhere!

Company Description

Victoria Golf Resort & Spa Managed by Accor

The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort & Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings perfectly complementing the wider Fairmont Hotels & Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture – positioning the hotel at the heart of the local community and destination.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

“ Victoria Summer Series: Start Here. Go Anywhere. ” is the Victoria Golf Resort & Spa summer program that opens the doors of luxury hospitality to individuals looking for a first professional experience that is structured, learning‑focused, and, above all: memorable!

During the summer season, participants will discover the hidden secrets of luxury service across different operational areas, supported by experienced teams who are ready to teach and share their knowledge.

You will take part in the daily operation of a reference resort, in an environment that values hands‑on learning, teamwork, and pride in delivering exceptional service to guests from all over the world.

Departments / Areas

• Front Office and Guest Relations

• Restaurant and Bar

• Kitchen and Pastry

• Housekeeping and Laundry

• Spa and Wellness

In your application, you can indicate the area(s) you are most interested in exploring.

Main Responsibilities (generic, adapted by area)

• Welcome and support guests, ensuring warm, professional, and personalised service.

• Assist with daily team tasks (check‑in/check‑out support, food & beverage service, mise‑en‑place, kitchen prep, room preparation, spa reception, luggage assistance, etc.).

• Learn and follow luxury hospitality service standards (etiquette, behaviour, language, service timing, personal presentation).

• Work closely with colleagues from different nationalities and departments, contributing to a positive and collaborative team spirit.

• Comply with hygiene, safety, and quality standards in all tasks.

• Take part in training moments and career development sessions about the hospitality world.

This is a learning experience : participants are supported by senior team members who coach, guide, and give feedback throughout the program.

What We Offer

• Summer work experience in a flagship resort, integrated into a multicultural and professional team.

• On‑the‑job training in luxury hospitality standards and access to mentoring by experienced leaders.

• Certificate of participation in the “Victoria Summer Series: Start Here. Go Anywhere.” program.

• Potential references and visibility for future internships or job opportunities within hospitality.

Qualifications

Previous hotel experience is not mandatory, we are looking for curiosity, motivation, and willingness to learn .

Essential requirements:

• Minimum age in accordance with legal working regulations (participation by minors requires parental authorisation).

• Availability to work during the summer period (length of experience adapted to your schedule).

• Genuine curiosity about hospitality and eagerness to understand how a luxury operation works.

• Enjoy welcoming and serving others, with natural friendliness and empathy.

• Positive attitude, team spirit, and openness to feedback.

• Flexibility to support different functions within your chosen area.

• Commitment to punctuality, responsibility, and respect for grooming, hygiene, and safety rules.

We value:

• Good command of English or other foreign language skills.

• Previous involvement in volunteering, group projects, or community activities that show initiative and a service mindset.

Additional Information

Our Values

Respect:

We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support one another and always stand together.

Integrity:

We build trust through mutual respect and authenticity.

Empowerment:

We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We build genuine connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits

Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.