Dutch CX Quality Analyst — Data-Driven QA (Hybrid Lisbon)
Speak It
Este cargo requer uma presença local. Consulte empregos idênticos a seguir.
Speak It in Lisbon is seeking a Quality Analyst to monitor and improve CX call quality. You will evaluate calls, provide actionable feedback, and participate in calibration to ensure consistent scoring across teams. The role requires 12 months in QA, strong data analysis, and Dutch + English language proficiency. Initial work is on-site at Sete Rios for two months, with a hybrid model thereafter. Candidate must be available 9:00–18:00, Monday–Friday, and relocate if needed. #J-18808-Ljbffr
Vaga publicada dia atrás
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