Web & E-commerce Business Analyst

We are looking for a Web & E-commerce Business Analyst t to join the team of our client - a reference company in the retail sector who is creating a new IT Hub in Portugal.

What will be your main tasks and responsibilities?

• Serve as both the voice of the business and the customer in shaping the end-to-end Web and E-commerce experience, and act as a functional expert in digital platform behaviour and content operations;
• Combining business analysis and systems analysis capabilities to translate requirements for discoverability, content, trading, and checkout flows into technically sound, scalable, and supportable digital solutions across our multi-market websites and applications;
• Collaborate with stakeholders to elicit, analyse, and validate business needs and opportunities;
• Translate business and product requirements into technical designs and user stories with acceptance criteria;
• Analyse system behaviour, data flows, and interactions across platform components and services;
• Support backlog refinement, development, testing, and UAT processes;
• Act as subject matter expert for platform capabilities, configurations, and interfaces;
• Facilitate workshops, user research, and process mapping activities;
• Ensure non-functional requirements (scalability, performance, support) are captured;
• Contribute to continuous improvement of business processes and platform capability.

What is required from you?

• Bachelor's degree in IT, Computer Science, Business Systems or a related field;
• Minimum 03 years of experience in business analysis, systems analysis, or digital product delivery roles;
• Experience with digital platforms, APIs, and data-driven systems in an agile environment;
• Previous experience in web environments and platforms, ideally related to retail and e-commerce areas;
• Strong requirements gathering, analysis, documentation, and facilitation skills;
• Understanding of integration, platform services, user flows, and data models;
• Ability to bridge business and technical perspectives effectively;
• Comfortable working across developers, QA, architects, and business stakeholders;
• Agile Business Analysis or Systems Analysis training preferred;
• Fluency in English (both written and spoken).

Sounds like you? Send us your CV and let's talk!

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