Account Manager - Portugal (Porto)

Join our journey!

We have embarked on an ambitious journey, be part of it! At Arrive, we support our customers and communities on their way to a better future and more livable cities, a challenge we take on with passion. What drives us? Our team and our shared values. At Arrive, we are curious, focused, and act together. Our brand is inspired by the North Star, the guiding light that has led travelers to their destination for centuries. In the same way, our values give us direction and help us do our best every day: for our customers, for the cities we operate in, and for ourselves. As a global team, we are reshaping urban mobility. Let’s grow together!

Your role

As an Account Manager, you hold a key position. Your focus is on driving revenue growth, increasing market coverage (MPP), and building strong, long-term customer relationships within your territory.

You are also responsible for promoting and selling our Pay-and-Display (P&D) systems, SaaS solutions, insights, as well as the EasyPark mobile payment solution within your geographic area.

Your responsibilities

• Cluster development: You take a strategic approach to fully develop your territory and expand Arrive’s market presence.

• Sales cycle management: You manage the entire sales cycle, from lead generation and cold prospecting to contract negotiation and successful closing.

• Relationship management: You act as the main point of contact for your customers and ensure high satisfaction through excellent account management.

• Solution presentation: You present and demonstrate our products and services convincingly to decision-makers.

• Implementation & upselling: You support the implementation phase and proactively identify upselling opportunities within existing accounts.

• CRM & administration: You keep our CRM systems (Salesforce) up to date and ensure accurate documentation of your sales activities.

Travel: This role involves frequent travel to meet customers in person (approximately 60% of working time, typically 3 days per week). The remaining time is used flexibly for preparation and follow-up—either remotely or in coordination with your manager.

Location: Porto, Portugal

Your profile

• Education & experience: You hold a Bachelor’s degree (Business, Sales, Marketing, or similar) and have a strong commercial background, particularly in key account management or similar roles (at least +8 years). Ideally within parking management, smart city, or tech environments.

• Product knowledge: You have experience selling complex services (e.g., SaaS) and a strong understanding of payment solutions and relevant technologies. Experience with P&D systems or mobile apps is a strong plus.

• Sales skills: You are confident in negotiations, results-driven, and have a proven track record of achieving sales targets.

• Communication: You communicate clearly, persuasively, and effectively, both verbally and in writing.

• Experiences: Collaborating with large corporations or public entities (such as municipalities) is a plus but not required

• Personality: You are self-motivated, results-oriented, and enjoy working independently in a dynamic environment.

• Technical skills: You are comfortable using CRM tools (Salesforce) and the Google Suite.

• Languages: You are fluent in Portuguese (native) and have good English skills (B2/C1) for internal communication within a global team.

About us

Arrive, with strong brands such as EasyPark, Flowbird, RingGo, ParkMobile, and Parkopedia, is a leading global mobility platform. We operate in over 90 countries and 20,000 cities.

We help people and cities make smarter decisions in urban mobility. From smart payment solutions to data-driven traffic reduction, we save time and make travel easier. Because traveling is more than just getting from A to B, it’s about how you get there.

Ready to help shape the cities of tomorrow? We look forward to your application!