French Travel Customer Support in Porto | Fixed Shifts
Cross Border Talents
Start Your Journey in Customer Support – Travel Project!
Join an international, customer-focused team dedicated to creating smooth and memorable travel experiences. If you enjoy helping people, solving problems, and working in a dynamic, fast-paced environment, this role offers an excellent opportunity to develop your career in both customer service and the travel industry.
Role Overview:
As a Travel Customer Support for the Travel Project, you will assist customers throughout every stage of their journey. From handling bookings and itinerary modifications to answering travel-related questions and resolving service issues, your goal will be to provide reliable assistance and ensure a seamless and positive travel experience.
Key Responsibilities:
- Provide high-quality customer support via phone, email, live chat, and other digital communication channels.
- Assist customers with bookings, reservation modifications, cancellations, and other travel-related requests.
- Deliver clear and accurate information regarding flights, accommodation, transportation options, travel policies, and additional services.
- Resolve customer inquiries and issues efficiently while maintaining high levels of customer satisfaction.
- Manage customer cases in accordance with company procedures and escalate complex situations to the appropriate teams when required.
- Accurately document customer interactions, actions taken, and case resolutions using internal systems.
- Handle customer complaints professionally, demonstrating empathy, patience, and a solution-oriented approach.
- Stay up to date with travel products, company policies, procedures, and industry developments through continuous training.
- Collaborate closely with internal teams and travel partners to ensure timely and effective issue resolution.
Requirements:
- Language Skills: Fluent in French (C1/C2 level) and English (B2 level)
- Eligibility: EU citizenship or valid Portuguese residency card
- Experience: Minimum 1 year of experience in Customer Support
- Skills: Strong analytical, creative, and communication abilities
- Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the CS field
Why join us:
- Competitive Salary : Your expertise and dedication are rewarded
- Language Bonus : Additional rewards for your language proficiency
- Meal Allowance : Daily support during your work hours
- Health & Life Insurance : Comprehensive benefits for your well-being
- Collaborative Team : Be part of a communicative and supportive work environment
- Relocation Assistance : Smooth transition support for your move
- Onsite Work Environment: Be part of a supportive and communicative team
Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!
Vaga publicada 18 dias atrás
Empregos semelhantes que podem ser interessantes para vocêCom base na vaga French Travel Customer Support in Porto | Fixed Shifts em Vila Nova de Gaia
- ...Start Your Career as a Customer Support – Travel Project! Become part of a dynamic and customer-focused... ...people, solving problems, and working in a fast-paced international environment... ...: Language Skills: Fluent in French (C1/C2 level) and English (B2 level)...
- ...Kickstart Your Career as a Customer Support – Leasing Project! Become part of a supportive,... ...a great opportunity to grow your career in customer support. Role Overview:... ...Requirements: Language Skills: Fluent in French (C1/C2 level) and English (B2 level)...
€1,000 por mês
...Business Travel Advisor Location: Porto, On-site Start Date: 6/08... ...a cutting-edge all-in-one business travel... ...Handle inbound customer inquiries via phone,... ...Fluent English (C1) and French (C2) for verbal and... ...travel tech industry Supportive, collaborative team...- ...Requirement: Italian and English About The Role We are hiring an Italian-speaking Technical Customer Support Specialist for a tech customer service project based in Portugal . In this role, you will provide customer support in Italian and English ,...Trabalho remoto
€1,400 por mês
...Flemish speaking Customer Support Representative Location: Lisbon, Portugal : a vibrant capital city known for its rich history,... ...seeking a Customer Support Representative for our client's project in Lisbon, Portugal. In this role, you will provide empathetic...€1,600 a €1,700 por mês
...ASSUNZIONE URGENTE: Customer Support Specialist (Italiano) – ONSITE A PORTO! Sei a Porto e cerchi una nuova sfida professionale immediata? Stiamo selezionando... .... Se sei pronto a iniziare subito e vuoi lavorare in un ambiente dinamico e stimolante, questa è la tua occasione...€1,400 por mês
...Location: Lisbon, Portugal About the Position We are seeking a Customer Support Representative for our client's project in Lisbon, Portugal. In this role, you will provide empathetic and accurate customer support to Norwegian-speaking customers. About the...- ...policies, and relevant regulations. Your role will be essential in making fair, accurate, and consistent moderation decisions that... ...large volumes of content. Collaborate with internal teams to support operational goals and strengthen platform safety. Achieve quality...
- ...strengthen your language skills in a multicultural... ...tickets, following support procedures and policies. Communicate with customers via chat & e-mail, following... ...Experience in Customer Support or working with... ...abroad, work with a global travel brand, and develop skills...
- ...Time Are you fluent in Portuguese and... ...delivering exceptional customer service? Join the team supporting Booking.com in Greece and help travellers from around the world enjoy seamless travel experiences. What... ...professional customer support to Portuguese-speaking...
€975 a €1,200 por mês
...Customer Support Specialist – Italian Speaking Location: Portugal For an international company based in Portugal, we are looking for Italian-speaking Customer Service Advisors. Key Responsibilities: Manage customer inquiries via phone, e-mail, or...- ...offer a great opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role includes a paid relocation... ...questions related to products, orders, returns, and general support. Resolve customer issues efficiently and...
- ...FRENCH SPEAKER (AML ANALYST) Choosing Capgemini means choosing a company... ...be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community... ...to join our team in Lisbon or Porto (on-site work) . Your main...
- ...company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of... ...you’ll contribute to the launch of a new Tech Hub in Porto, helping to drive innovative, technology-led solutions...
- ...Are you passionate about IT support and eager to expand your expertise in Azure and cloud technologies? Then keep... ...platforms. To support our growing Porto office, we're looking for an IT Support... ...and analytical skills. Customer-oriented mindset and excellent communication...
- ...At Capgemini Engineering, the world leader in engineering services, we bring together a... ...two days are the same. YOUR ROLE Support international projects within Quality Assurance... ...in Portugal, and requires fluency in French . This position is especially suitable...
- ...for a motivated and client-focused B2B Travel Agent fluent in German and English to join a dynamic... ...What you will do Manage and support B2B travel clients, providing expert guidance... ...travel agencies, tour operators, or customer service is preferred. Strong...
- ...seeking a motivated and client-focused B2B Travel Agent fluent in Italian and English to join a dynamic... ...What you will do Manage and support B2B travel clients, providing expert... ...in travel agencies, tour operators, or customer service is preferred. Strong...
- ...o futuro começa todos os dias! Modalidade: Estágio Profissional Localização: Vila Nova de Gaia Como é Ser Project Support RH? - Presta suporte em projetos estratégicos de desenvolvimento de talento; experiência do colaborador; transformação digital; contribuindo...
- ...ATREVES-TE A JUNTAR-TE A ESTA NOVA AVENTURA? Estamos à procura da pessoa que irá liderar uma das nossas Boutiques do Porto. Serás um embaixador dos nossos valores WE CARE, WE DARE, WE DELIVER, WE DREAM. Como Store Manager (40 horas por semana), reportarás...
€1,200 por mês
...Porto, Portugal (Hybrid after onboarding) €1,200 Gross Monthly Salary + €12 Meal... ...Join an International Automotive Support Team in Porto! Are you passionate about the... ...ready to use your technical expertise in a customer-focused role? We are looking for a Spanish...- ...Capgemini Engineering, the world leader in engineering services, we bring together a... ...We are looking for an N2 Specialized Support Engineer to join our Network Operations team... ...Operations, Engineering, Service Management, and Customer Support teams. Contribute to process...
€16.3 por hora
...conditions Providing excellent customer service during the ride... ...maintenance checks before starting shifts Job Requirements (Only... ...criteria will be interviewed!) CV in English is required to apply... ...to client’s CLA) Overtime & shift allowances : Paid weekly...€975 a €1,200 por mês
...Customer Service Representative – Dutch Speaking Locatie: Portugal Voor een internationaal bedrijf in Portugal zijn wij op zoek naar Nederlandstalige Customer Service Representatives. Belangrijkste verantwoordelijkheden: Klantvragen afhandelen via telefoon...€975 a €1,200 por mês
...Customer Service Representative (German Speaking) Location: Portugal About the Role... ...? An international company operating in Portugal is looking for motivated German... ...Provide exceptional, polite, and professional support during every interaction. Deliver...- ...What you will do Deliver exceptional customer service. Perform troubleshooting. Call, collect... .... Show empathy and professionalism in every interaction, whether written or verbal. Manage customers and support them with a premium experience. Collaborate...
- ...Begin Your Career in Travel Customer Support! Passionate about travel and helping others? Join a global, customer-centric team where you'll... ...customers. Requirements: Language Skills: Fluent in French (C1/C2 level) and English (B2 level) Eligibility: EU...
- ...s #1 brand and experts in the online job market.... ...Engineering Manager to join our Porto hub. This is a unique... ..., you'll confidently support architectural... ...onboarding. ~ Opportunity to travel and collaborate in our... ...) ~ OpenSearch with custom models for semantic search...
- ...Are you ready to take your career abroad and experience life in one of Europes most historic, sunny, and vibrant capitals? Join our... ...communities. No previous experience is required full training and ongoing support will be provided in a modern and multicultural workplace....
- ...Kickstart Your Career in Customer Agent ! Looking to build a rewarding career in customer... ...-solving, and delivering outstanding support are valued every day. If you're... ...Requirements: Language Skills: Fluent in French (C1/C2 level) Eligibility: EU...
Deseja receber mais vagas?
Assine e receba vagas semelhantes a French Travel Customer Support in Porto | Fixed Shifts. Seja o primeiro a se candidatar!
