French Travel Customer Support in Porto | Fixed Shifts
Cross Border Talents
Start Your Career as a Customer Support – Travel Project!
Join a vibrant, customer-oriented team where you'll play an important role in creating outstanding travel experiences. If you enjoy helping people, finding solutions, and thrive in a fast-moving international environment, this is a great opportunity to grow your career in customer service and the travel industry.
Role Overview:
As a Travel Customer Support for the Travel Project, you will assist customers at every stage of their journey. From managing bookings and itinerary changes to answering travel-related questions and resolving service requests, you will ensure every customer receives reliable support and a smooth travel experience.
Key Responsibilities:
- Deliver exceptional customer support through phone, email, chat, and other digital communication channels.
- Assist customers with travel bookings, reservation changes, cancellations, and general travel-related requests.
- Provide clear and accurate information about flights, accommodation, transportation options, travel policies, and related services.
- Resolve customer issues efficiently while maintaining a high standard of customer satisfaction.
- Follow company procedures to manage cases effectively, escalating complex situations when necessary.
- Record customer interactions and case resolutions accurately using internal systems.
- Handle complaints professionally, demonstrating empathy, patience, and a solution-focused mindset.
- Stay informed about travel products, company policies, and industry developments through ongoing training.
- Work closely with internal departments and travel partners to ensure timely and effective issue resolution.
- Meet established quality standards, productivity targets, and customer satisfaction goals.
- Share feedback and improvement ideas to help optimize processes, customer experiences, and overall service quality.
Requirements:
- Language Skills: Fluent in French (C1/C2 level) and English (B2 level)
- Eligibility: EU citizenship or valid Portuguese residency card
- Experience: Minimum 1 year of experience in Customer Support
- Skills: Strong analytical, creative, and communication abilities
- Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the CS field
Why join us:
- Competitive Salary : Your expertise and dedication are rewarded
- Language Bonus : Additional rewards for your language proficiency
- Meal Allowance : Daily support during your work hours
- Health & Life Insurance : Comprehensive benefits for your well-being
- Collaborative Team : Be part of a communicative and supportive work environment
- Relocation Assistance : Smooth transition support for your move
- Onsite Work Environment: Be part of a supportive and communicative team
Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!
Vaga publicada 9 dias atrás
Empregos semelhantes que podem ser interessantes para vocêCom base na vaga French Travel Customer Support in Porto | Fixed Shifts em Matosinhos
- ...Start Your Career as a Customer Support – Travel Project! Become part of a dynamic and customer-focused... ...people, solving problems, and working in a fast-paced international environment... ...: Language Skills: Fluent in French (C1/C2 level) and English (B2 level)...
- ...Kickstart Your Career as a Customer Support – Leasing Project! Become part of a supportive,... ...a great opportunity to grow your career in customer support. Role Overview:... ...Requirements: Language Skills: Fluent in French (C1/C2 level) and English (B2 level)...
- ...Start Your Career as a Customer Advisor – Car Rental Project... ...outstanding service and supporting customers throughout their travel journeys, this is a... ...will provide professional support across multiple channels... ...Language Skills: Fluent in French (C1/C2 level) and...
- ...Begin Your Career as a Customer Advisor — Deliver Exceptional Customer... ...solving problems, and working in a fast-paced setting, this... ...a Customer Advisor, you will support customers by providing professional... ...Language Skills: Fluent in French (C1/C2 level) and English (B2...
- ...policies, and relevant regulations. Your role will be essential in making fair, accurate, and consistent moderation decisions that... ...large volumes of content. Collaborate with internal teams to support operational goals and strengthen platform safety. Achieve quality...
€1,400 por mês
...Location: Lisbon, Portugal About the Position We are seeking a Customer Support Representative for our client's project in Lisbon, Portugal. In this role, you will provide empathetic and accurate customer support to Norwegian-speaking customers. About the...- ...consistent, and objective decisions will play an important role in maintaining platform integrity and delivering a safe user experience... ...volumes of content Collaborate with internal teams to support platform safety and operational goals Meet performance targets...
€1,000 por mês
...Porto, Portugal | On-site Start date... ...operating in over 70 countries... ...of a fast-paced customer experience team supporting thousands of users... ...This is not just support — it's a high-impact... ...Advisor (French-speaking), you will... ...working in rotational shifts and a fast-paced...- ...digitalização e na experiência design-to-customer, criando designs sustentáveis a preços competitivos... ...a nossa próxima abertura em Matosinhos, Porto. Principais responsabilidades: • Ser... .... • Remuneração atrativa: salário fixo + comissões. • Subsídio de alimentação....
€975 a €1,200 por mês
...Job Title: Ukrainian Speaking Customer Care Representative Location: Portugal Role... ...join a multinational enterprise located in Portugal. Core Responsibilities:... ...require. Previous background in customer support is entirely optional. Candidate Requirements...€975 a €1,200 por mês
...Job Title: Customer Solutions Specialist - Ukranian Speaking Location: Portugal... ...An international corporation operating in Portugal is currently seeking Customer Service... ...career. Relocation Assistance: Practical support for your move to Portugal. We will go...€975 a €1,200 por mês
...Customer Service Associate (German Speaking) Location: Portugal About the Role:... ...stage? An international company operating in Portugal is looking for motivated German... ...Provide exceptional, polite, and professional support during every interaction. Deliver...- Project Manager (m/f) - Porto]] A Pessoas e Sistemas , empresa de Consultoria e Gestão Integrada de Recursos Humanos, procura para integração em empresa cliente: Project Manager - (m/f) - Porto Perfil : Formação em Engenharia, Arquitetura Experiência...
€16.3 por hora
...conditions Providing excellent customer service during the ride... ...maintenance checks before starting shifts Job Requirements (Only... ...criteria will be interviewed!) CV in English is required to apply... ...to client’s CLA) Overtime & shift allowances : Paid weekly...- Description MISSÃO: ~Tem como principal missão a de coordenar e supervisionar as atividades operacionais diárias desenvolvidas durante um turno de trabalho, sob orientação do Responsável de loja, e em pleno alinhamento com os valores da Marca. ~Eleva e demarca o ADN...
- ...e influenti al mondo. In questa posizione, entrerai... ...splendida città di Porto, in Portogallo. Il tuo... ...Clienti Internazionale, Customer Care o Gestione dei Media... ...Relocation e Benefit) Supporto Completo al... ...Moderation, Technical Support, International Customer...
- ...empresa onde vai trabalhar Empresa de referência na região no setor Automóvel procura um colaborador para a função de After Sales & Customer Specialist (m/f/d) para reforço da sua equipa. A sua nova função Gestão de leads; Fornecer suporte pós-venda ao cliente e garantir...
- ...What you will do Deliver exceptional customer service. Perform troubleshooting. Call, collect... .... Show empathy and professionalism in every interaction, whether written or verbal. Manage customers and support them with a premium experience. Collaborate...
- ...your skills and career in the most fast-growing and... ...with colleagues in Porto and Denmark, as well as... ...outmost importance to our customers. We will offer you an... ...and requires up to 15 travel days per year.... ...and relevant skills. To support a fair recruitment process...
- ...Representative based in Portugal. If... ...enjoy building customer relationships, traveling and developing international... ...Provide customer support via phone and... ...(native), French (C1). Spanish is... ...willingness to travel. Valid driving... ...Conditions Location: Porto, Portugal....
- ...In Vestas, we #PowerTheSolution - Can you?... ...team located in Aarhus, Porto, Tianjin, Taipei, and Chennai... ...the global Nacelle team, supporting excellence with your... ...requires up to 25 days of travel per year. We... ...and relevant skills. To support a fair recruitment...
- ...reinforcing our position in sustainable energy. The... ...through design. This includes supporting, facilitating, and... ...systemic RCA activity Support on LPF Monitoring and... ...hybrid position based in Porto, Portugal, and requires up to 15 days of travel per year. We...
- ...employees, situated at our main locations in Denmark, Germany, and Portugal.... ..., and you will get the chance to support the green agenda with innovative... ...is a hybrid position based in Porto, Portugal and requires up to 20 days of travel per year. We will be reviewing...
- ...management over 40-50 years. You will work in a collaborative setup across... ..., sourcing, and EMS partners Support and coordinate redesign activities... ...is a hybrid position based in Porto, Portugal and requires up to 15 days of travel per year. We will be reviewing...
- ...In Vestas, we #PowerTheSolution - Can... ...for Vestas and our customers. For you,... ...innovation to unlock customer value and ensure... ...self-motivated Supportive coworker who can... ...position based in Porto, Portugal.... ...relevant skills. To support a fair recruitment...
- ...In Vestas, we #PowerTheSolution - Can you?... ...have until now helped our customers avoid 1.7 billion tons... ...potential problems Customer Focus: Understands the... ...hybrid position based in Porto, Portugal. We... ...and relevant skills. To support a fair recruitment process...
- ...projects worldwide. In this role, you will... .... To ensure customer centricity and successful... ...& Technology teams supported by Global Functions. This... ...in Aarhus (Denmark) or Porto (Portugal) We do... ...relevant skills. To support a fair recruitment process...
- ...Launch Your Career as a Travel Customer Advisor! If you enjoy assisting people and handling... ..., this opportunity allows you to thrive in a fast-paced, collaborative environment... ...point of contact for travelers needing support before, during, or after their trips. Using...Trabalho remoto
- ...Personal benefits : Attractive remuneration, exclusive travel perks & discounts, extensive health & wellbeing support, and more. Flexible working : Work is something... ...ambitions. Expand your horizons: Participate in our tech communities and collaborate on global...Trabalho remoto
- ...Launch Your Career in the Automotive Industry as a Customer Specialist! Are you passionate about cars, customer... ..., and delivering outstanding support experiences? Join a dynamic international... ...and eager to learn and grow in the Travel field Benefits:...Trabalho remoto
Deseja receber mais vagas?
Assine e receba vagas semelhantes a French Travel Customer Support in Porto | Fixed Shifts. Seja o primeiro a se candidatar!
