Business / Office Manager

Engel & Völkers has over 45 years’ experience in the brokerage of high-end residential and commercial real estate. As a premium brand with more than 800 offices in more than 35 countries on 5 continents, we are one of the world’s leading companies in the brokerage of residential and commercial properties.

This is a full-time, on-site role for a Real Estate Business Manager , located in Óbidos. The Business Manager will oversee day-to-day operations of the E&V offices, manage sales teams, and ensure efficient business processes.

Responsibilities include the following:

• Support advisors and staff with the processes, CRM discipline, and documentation.
• Manage administrative workflows, invoices, payroll/attendance, and office procedures.
• Conduct recruitment, onboarding, training coordination, and team communication.
• Ensure compliance with anti-money laundering documentation and IMPIC reporting.
• Maintaining Engel & Völkers brand standards and office presentation.
• Collaborate with marketing to design and execute campaigns aligned with the company's goals.
• Represent the license area at E&V internal and external events in Portugal.
• Align operational priorities and strategic direction with the company shareholders.
• When necessary act as a sales advisor or business developer when required.
• Manage all aspects related to the shareholder properties in Portugal.
• Track and analyse sales performance and ensure outstanding client satisfaction.

What We Offer:

• Compensation: Competitive fixed salary plus performance-based variable component;
• Health Insurance + Meal Allowance
• Initial and ongoing training, including access to exclusive resources through the Engel & Völkers Academy.
• High-quality tools for operational support to enhance your performance.
• Collaborative and dynamic work environment with opportunities for professional growth.

About you:

• Proficiency in operations, market analysis, and client relationship management
• Strong leadership, team management, and coaching abilities
• Excellent communication, negotiation, and problem-solving skills
• Proficiency in relevant technology tools, such as CRM software and real estate platforms
• Fluency in Portuguese and English; additional language skills are advantageous
• Bachelor’s degree
• Proven work experience in a leadership role
• Experience in real estate industry would be of advantage