German Customer Support in Porto - 3000 Euros Welcome Bonus (Emails&Chats ONLY)
Cross Border Talents
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German Customer Support in Porto - 3000 Euros Welcome Bonus (Emails&Chats ONLY) Job Openings German Customer Support in Porto - 3000 Euros Welcome Bonus (Emails&Chats ONLY) About the job German Customer Support in Porto - 3000 Euros Welcome Bonus (Emails&Chats ONLY) Kickstart Your Career in Tech Support – Assist Users Around the Globe! Be part of a collaborative, fast-moving team where your problem-solving abilities and tech-savvy mindset truly make an impact. If you're a clear communicator who enjoys helping others and thrives in dynamic environments, this is your chance to support users of innovative digital products—exclusively via chat and email, no phone calls required! Role Overview: As a Customer Support Specialist, you'll play a central role in delivering smooth, high-quality assistance to a worldwide user base. You'll guide customers, resolve issues, and ensure a positive experience through written communication channels only. This position is ideal for someone who values clear processes, is committed to customer satisfaction, and wants to grow in a supportive, fast-paced setting. Key Responsibilities: Handle customer inquiries through email and chat only , providing prompt, courteous, and clear responses Follow established support procedures (SOPs) to troubleshoot effectively or elevate when needed Consistently meet quality and performance targets, including SLA requirements Take part in ongoing training and feedback sessions to keep skills sharp and stay updated on product developments Approach each case with empathy and a solution-focused mindset Contribute ideas to improve workflows and help foster a culture of continuous improvement Requirements: Proficiency in German (C2 level) Proficiency in English (B2 level) EU citizenship or a Portuguese residency card At least one year of experience in Customer Support or a related role Strong analytical, leadership, and communication abilities Desire to learn and advance in the field Competitive Salary : Your expertise and dedication are rewarded Meal Allowance : Daily support during your work hours Collaborative Team : Be part of a communicative and supportive work environment Relocation Assistance : Smooth transition support for your move Onsite Work Environment: Be part of a supportive and communicative team Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career! #J-18808-Ljbffr
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€1,600 a €1,700 por mês
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€975 a €1,200 por mês
...professional Dutch speakers for the Customer Service Representative vacancy at our facility in Portugal. This position acts... ..., including phone lines, emails, and live text chats. Represent corporate... ...is provided to coordinate and support your move to Portugal. Detailed...- ...headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a... ...usage without manual intervention Support Team Deliverables Write clean,... ...innovation At Critical Manufacturing, we welcome and encourage applications from individuals...
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