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Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation

Efetivo

Mercier Consultancy Group

Mercier Consultancy MD is delighted to offer a rewarding opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team, with the option to work in Greece and benefit from paid relocation. In this role, you will provide exceptional customer support to Portuguese-speaking clients, ensuring their inquiries and needs are addressed with professionalism and care.

Responsibilities

  • Handle customer inquiries and provide support to Portuguese-speaking customers via phone, email, and chat.
  • Offer detailed information about products and services, assisting customers in resolving issues efficiently.
  • Manage and document all customer interactions accurately using CRM systems.
  • Collaborate with internal departments to escalate and resolve complex issues as required.
  • Maintain up-to-date knowledge of company products, policies, and promotions to provide accurate assistance.
  • Ensure high levels of customer satisfaction through timely and effective communication.

Requirements

  • Fluency in Portuguese (both written and spoken); proficiency in English is a plus.
  • Proven experience in customer service or related roles, preferably in a remote or multinational environment.
  • Excellent communication and interpersonal skills focused on customer satisfaction.
  • Ability to remain calm and professional when handling challenging situations.
  • Familiarity with CRM software and standard office tools.
  • Self-driven, organized, and comfortable working independently in a remote or office setting.
  • Willingness to relocate to Greece with paid relocation assistance.
  • A passion for delivering outstanding customer service and a collaborative team mindset.

Benefits

  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. 2 Extra Salaries Per Year
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Vaga publicada 9 dias atrás
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