Dutch Speaking Customer Service for E-Marketplace | Work & Live in Greece
Efetivo
Mercier Consultancy Group
Mercier Consultancy is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives to join a leading E-Marketplace company, with the unique prospect of living and working in Greece.
This role is ideal for customer-focused individuals who are enthusiastic about e-commerce and eager to provide outstanding support in Dutch for marketplace users. Successful candidates will have the chance to immerse themselves in a dynamic and fast-growing industry while enjoying the vibrant culture and beautiful surroundings of Greece. This position offers not only professional growth within a reputable company but also the rewarding experience of contributing to exceptional customer service standards in a multilingual environment.
Key Responsibilities
- Respond to customer inquiries regarding marketplace services, orders, payments, and account management in Dutch.
- Assist customers with order placements, cancellations, returns, and dispute resolution.
- Provide clear information about product listings, marketplace policies, and promotions.
- Document all interactions accurately in the CRM system to ensure seamless customer service.
- Collaborate with cross-functional teams to resolve issues and improve customer experience.
Requirements
- Exceptional fluency in Dutch (both written and spoken) is essential
- A minimum English proficiency of B2 is required.
- Previous experience in customer service, preferably in an e-commerce or marketplace environment.
- Excellent communication and interpersonal skills with a problem-solving attitude.
- Ability to manage multiple customer interactions efficiently in a fast-paced setting.
- Familiarity with CRM systems and customer support tools.
- Willingness to relocate to Greece and adapt to flexible working hours, including evenings and weekends as necessary.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries per year
- And Much More...
Vaga publicada 16 dias atrás
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