At Critical Software we truly believe that our people is what makes us what we are. At the heart of everything we do are our diverse and talented individuals, pushing the boundaries of what´s possible.

Working at Critical is more than just a career choice, is more than a business: we're a community with a strong sense of purpose, values, and togetherness. Our engineering excellence ensures that we are a trusted partner to some of the world's leading companies in markets such as Aerospace, Railway, Medical Systems, Energy,  Finance, and many more.

We are currently looking for a talented Network and Cloud Engineer to support the corporate network and cloud hybrid infrastructure, including physical, virtual and cloud workloads. The role will be responsible to install, monitor, maintain and upgrade the corporate network components and cloud infrastructure, keeping it running smoothly, secure and highly available.

Could you be the Network and Cloud Engineer that we've been looking for?

What do we expect from you?

Network - Manage and support the corporate network components
Servers and Cloud Support - Manage and support the Servers and Cloud hybrid infrastructure components and workloads
Software Projects' Support - Support the CI/CD infrastructure and pipelines and interact with the software development teams
Infrastructure Maintenance - Perform routine maintenance on all infrastructure components on a regular and scheduled basis to ensure systems availability and security
Monitoring - Manage availability and capacity of infrastructure elements and corporate services using monitoring tools
Documentation and Reports - Maintain up-to-date corporate systems infrastructure documentation
User Support - Assist Support Desk team and provide L2 support to the Software Engineering workforce

What makes you a good candidate for this role?

5+ years of experience, or equivalent combination of education and experience
Solid experience in Network and Internet technologies such as TCP/IP, Routing, Firewalls, Wi-Fi, DNS, SSL, webservers and web service APIs
Solid experience in Enterprise Virtualization and Cloud Technologies such as VMware Clusters, Containers, Azure, or AWS
Good Understanding of CI/CD practices and pipelines. Experience with tools like Git, Jenkins, Nexus, Docker, Terraform, Ansible, etc will be valued
Proficiency on Linux system administration, command line and configuration files
Experience with command line shells, configuration files and programming automation scripts, using Bash, PowerShell or other
Good administration skills in Microsoft products, including Windows Servers, Active Directory, Mail and Office 365 will be valued
Fair knowledge of monitoring and logging procedures
Working knowledge of enterprise backup processes and procedures
Strong analytical and troubleshooting skills in SW and HW
Team Player with a pleasant personality and strong communication skills
Strong customer and service orientation, flexible with a “can-do” attitude
Ability to work under pressure in a fast-paced professional environment
Some degree of national traveling may be required
Portuguese Native. Fluency in English is required

What can you expect from us?

A challenging environment where you can thrive, both personally and professionally
A real possibility of impacting the lives of millions of people while working in the most critical industries
The opportunity to make the difference while participating in social initiatives
Work-life balance: flexible work policies designed to fit your life around your career at Critical
Fringe Benefits and Wellbeing especially planned to support you and those who are important to you
Modern and cosy offices that will make you feel just like home.

Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C-Corporation): It is a for-profit business entity, legally defined in the US and other jurisdictions, whose legally defined goals include the positive impact on society, workers, the community and the environment, in addition to profit.

We are an equal opportunity workplace and committed to allow candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to move the barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need some adjustment in your recruitment process.

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