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Transcom

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In return for commitment, hard work and talent we offer competitive salaries and benefits, high quality training and opportunities to forge a career in a progressive, client focused business.

We value independent thinking and individual effort, but even more, we value team work. Transcom people put our clients and our business first, take responsibility for their actions and are as concerned for their colleagues’ success as for their own.

Transcom is a results focused company. Your progress will be determined by your talent and your contribution to the success of your team and our business.

A career with Transcom offers

  • Competitive salaries and benefits
  • Incentives linked to personal performance and the results you deliver for our clients
  • Regular performance reviews linked to personal development plans
  • Consistent training and objective coaching
  • Friendly and fun working environments

Transcom is a global customer experience specialist, providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. Transcom's revenue amounted to EUR 586 million in 2016.

We know that your customers are the lifeblood of your business, which is why delivering outstanding customer experiences is the lifeblood of ours. Transcom’s business is to help make sure that your customers form positive perceptions of their interactions with you. We do this not only by providing excellent customer service, but also by putting what we learn to work for you.

Customer experience is the culmination of many great customer interactions over time. By analyzing these interactions, across a variety of channels and customer touch points, we generate insights that help you adapt your offerings and improve how your customers think and feel about your brand. And their decision to stay with you, buy more from you, and tell others about you, is what keeps your business growing.

We are 29,000 customer experience specialists at 52 contact centers across 20 countries, delivering services in 33 languages to international brands in various industry verticals. We are where your customers are. Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients’ business operations.

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transcom.com